GoldStar Trust CompanyEstablished in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · The Woodlands, Texas
Excellent
Showing 610 reviews with 5 stars · Clear filters
K F.
I could not have had a better experience. Everyone was very kind and helpful. All of my questions were answered and the process of buying gold and silver was very easy. Thank you!
Response from GoldStar Trust CompanyJan 28, 2025
We are glad to hear of your positive experience. Thank you for taking time to leave your review. We look forwarded to working with you in the future.
KJR
I was very appreciative of the assistance I received when moving my funds over to Birch. Someone was available for me every step of the way. The customer service was impressive and I would highly recommend!
Response from GoldStar Trust CompanyJan 27, 2025
Thanks for taking a few minutes to leave a review. We look forward to helping you in the future.
Courtney C.
You guys made it so easy to work with. Very informative with any of my concerns. I'm eager to see what will come of my decision to invest in precious metals!
Response from GoldStar Trust CompanyJan 22, 2025
Thank you for sharing your experience!
customer
Everyone was very nice and helped me to be less ignorant. Follow up was excellent.
Response from GoldStar Trust CompanyJan 22, 2025
Thank you for sharing your experience with us!
ALVIN E.
I had a hard time getting on to view all weekend and was concerned I had lost my investment. I called and Sara helped me straighten it out. Everything was there!!
Response from GoldStar Trust CompanyJan 21, 2025
Thanks for speaking with us this morning! We are happy to have you back online.
Alicia San M.
Nicole was very helpful with the forms required just helped the process go very smooth.
Response from GoldStar Trust CompanyJan 21, 2025
Thank you for sharing your experience.
Bob Ten E.
The rep was very nice and knowledgeable. She really knew her stuff. It was a pleasure
Response from GoldStar Trust CompanyJan 17, 2025
Thank you for taking a few minutes to leave a review. We look forwarded to working with you in the future.
S. A.
Extremely painless to do a roll over of my 401K into a gold IRA. all questioned answered, all options were explained in detail so I could make an informative decission.
Response from GoldStar Trust CompanyJan 17, 2025
Thank you for taking time to leave a review. We look forward to helping you again in the future