GoldStar Trust CompanyReviews of goldstartrust.com

I transferred a conventional IRA to Goldstar so I could use it to contain precious metals. They worked with Birch Gold to make the process go smoothly. Funds were transferred from the former IRA custodian via check to Goldstar. after they received it they notified Birch Gold which worked with me to use them to purchase precious metals. After selected the precious metals and Birch Gold received them, they were sent to Goldstar for storage. Goldstar charges a fee for handling the account and storing the precious metals. Birch Gold covers the fee for the first year.

I was going to give Gold Star a 4 instead of a 5. However, I then realized my difficulty in finding the data I wanted to get online was due to my own ignorance, since I am a relatively new client. I did wind up calling the company; instead of waiting on the telephone they offered to return the call, which they did in a timely manner. The customer service person was very patient and kind with me. And all my questions were answered. I came away with a happy "5" experience.

I called GoldStar Trust Company to find out if my distribution request paperwork had been processed. Their representative, Juan, informed me that it had been and gave me full details regarding all subsequent steps involved to complete the distribution. He was very helpful.

The experience was great. The Representative was very cordial and knowledgeable, almost anticipating my next questions.

My interactions with GTC is always great. First class company.

Zara was amazing! Very professional and helpful.

Sonja McCristian was very helpful and knowledgeable in answering my questions on liquidating/transferring my IRA account

No fuss. No muss. Taken care of quickly and easily.