GoldrushcityReviews of goldrushcity.com

They lie.i sent front and back of my NEW ID and a bankstatment with matching address. How are those altered? Your just scam artists trying to save your reputation. Im verified at many social casinos with those exact same damn documents. Your frauds It's 3/10/26 and I just got this answered. Guess it took 5 months to think of an answer that looked the best. My documents are state issue and completely unaltered.

I won this weeks tournament for the grand prize of 50,000sc or $500, and I haven’t been paid. I really WANT to be able to give them 5 stars and hope to change this to 5 stars bc I like to play here and I have ALWAYS been paid by them, albeit some technical errors here and there. And I really want them to survive and thrive as a business. They have a very unique spin on social casinos with the tournaments that I really think can take off the more the site gets known. I however cannot get a hold of anyone or a response. Hoping I can get the issue fixed by reaching out here. They charge $20 per package of GC coins as well that I’ve purchased for the tournaments and I’ve spent a lot of time and money trying to win first place over the last however many months so it’d really suck to not get paid when I finally did win it. When they respond on here they say to send our email but we can’t send our email on TrustPilot. So if you see this my user id on your site is DG F12, and my email Danjg999 followed by gmail. Hopefully you get what I meant

Horrible website. It eats bonus buys, deposits, and even daily rewards coins. I went to claim my daily coin bonuses over 5-7 times and it said claimed but it disappears instantly and you get no rewards. Cash outs over 100.00 take over 25 days even after the verification process. I was told if I got a Skrill card transfers would be instant ( they’re not) it still takes forever for redemptions. I did win a few times when I first tried it out but payouts the too long. You can’t link most bank accounts or payouts but can deposit 1,000 with the card. Kinda makes no sense. In the beginning I had a customer service representative who was helpful but as time went on the person who runs the instagram website no longer looks into issues, answers phone calls or even replies. I even sent numerous screen recordings of this issue and haven’t yet received a resolution or even a response.

SCAM CASINO . THEY WAIT TIL YOU LOSE ALL YOUR MONEY BEFORE VERIFYING YOU . I TURND 50 TO 500 DOLLARS AND THEY WAITED MONTHS BEFORE I DECIDE TO JUST GAMBLE IT ALL AWAY BEFORE VERIFYING SO I CAN RECIEVE MY WINNINGS ! SCAM SCAM SCAM ! NEVER DEPOSIT ON THIS CASINO EVER YOU WILL REGRET IT!

I've had redeems pending approval for over two weeks. Customer service will not respond to emails. I would not recommend purchasing coins from this site, unless they fix their redemption process and actually respond to their customer's inquiries.

I claimed 2 redemptions 10 days ago and haven't received them. I have sent 3 emails with the same general response. No one has replied and there is no other way I have found to contact this company. How can I send you my info? Everything is verified except for proof of source, but it's grayed out. I have received redemptions in the past and nothing has changed.

I've been waiting for my redemption to be approved for a week now. I've emailed 10 times with no response. My identity documents have been approved already. What's the hold up

I first deposited money in Goldrushcity but they did not deposit any money in my account. later when I contacted them they did not show interest in talking to me and at one point they blocked me without depositing money in my account. this is my very bad experience. I will tell everyone not to deposit money in this company. This is a bad company.