Goldman SachsReviews of goldmansachs.com

Terrible - closed account - received a bill for $1.60 spent 2hrs on the phone to correct - still not right

I Have a Apple credit card with this bank and they are crooks owed nothing and still charge me interest even if you pay your balance before end of the month

Good LORD, they are inept at customer service at EVERY LEVEL. Neither agent nor supervisor knows their left from their right hand, many don't even speak or comprehend English and, to be honest, the piddly cash back is not worth the headache that one gets from dealing with this card and this bank whatsoever.

I paid my balance on my GM CARD in full 8 days before it was due and Goldman Sachs has a hold on the payment. The money was removed from my bank account the next day. I talked with customer service and they couldn’t tell me why. Goldman Sachs is not customer friendly. GM get away from these morons.

You got a staff by the name of Ganesh Prabu +1 (469) 386-6324 who tries to cheat a transport company in Singapore while having a vacation in Singapore on the 28th Dec 2024. He book a transport company for a ride from Singapore to Kuala Lumpur and was safely delivered to his destination, after almost 3 weeks later he wanted a full claim refund from his credit card after paying us. This is unfair and unjust to be treated by a goldman sachs staff. He is abusive towards the driver throughout the journey. Please look onto this matter and had this staff of yours sacked!

Not sure the Apple Card is worth dealing with Goldman Sachs. I had a moving company charge my card (with my permission) a deposit of $2700. i decided within the 72 hour timeframe (after having my phone blown up for 24 hours unnecessarily from the same company) to cancel the transaction. I read my contract and sent the email copying the sales person to let them know I wanted to cancel. After trying to get confirmation from the company and not receiving it - I decided to dispute the transaction. This was on October 2nd. Today is December 29th. I had been communicating via text message - but I got an email telling me the company said that I didn't cancel in time. I responded to the email and also texted GS and tried to upload all of my documentation. Finally got that done. It has been TWO MONTHS. I have no idea if Northern Relocators (the company of liars) has responded to my documentation - and nobody at GS can tell me. They just say - it will continue for 2 billing cycles or 90 days. I guess it shouldn't surprise anyone that a company that bonuses their C-Suite on the backs of the American people after being part of destroying the housing market - is merchant focused. Apple - you need to get away from these people and look elsewhere for a company to manage your credit cards. I will quit using this except when I need to purchase an Apple product simply for the discount and the interest-free loan.

I recently got married and my last name changed. My marriage license is not accessible as it is in a lock box at another FI. I DO have a brand new drivers license with my hyphenated new name and they refused to accept it! RIDICULOUS ! I have worked in banking over 40 years and someone in a position of authority should be able to make this decision! It’s my Apple Card, so needless to say I have a bad taste in my mouth for them as well.

There are better options, do not get this. Awful customer service.