Mr David R.
Unacceptable Service and defective goods
Ordered an ipad premium case, which should be made of brushed aluminium and look like a Macbook. Took ten weeks to deliver and was not anything like their website description. Unit made of cheap ABS plastic and was defective in as much it would not charge up or switch on. Told that I had been sent the wrong model and to return it at a cost of 34 euros postage and they would sent the right one, or keep it and they would reimburse me 20 euros. Why would I want to keep a defective item when it does not work and why should i have to pay £30+ to send it back with no guarantee of a refund or the correct model being sent!! Cant get any sense from them via email. Looks like i will have to try and get my money back via a paypal dispute
Response from Gold and CherryOct 30, 2019
Hello David we are sorry to hear something went wrong with you unit. you are welcome to contact [email protected] in order to fix the issue. we can offer replacement for that faulty unit.




