Gold and CherryReviews of goldandcherry.com

I had an issue with my ipad case. It was not working properly. I sent an email and within a couple of hours I had my answer and everything was good again. I am appreciative of your service and I adore my ipad case. It is the best option available anywhere, I’ve looked!

prompt and provided the solution i needed

In several of their Black Friday ads there was a code to save $ on the item(s) one could use to have the Black Friday deal. Every single time I tried applying the code (s) it never worked. After reaching out to the company concerning the frustration I was experiencing using the code, they sent me a new code to apply and it worked! I then purchased the item I wanted with a Black Friday discount.

My second IPad case and couldn’t be happier with my purchases !

Prompt accurate response to my inquiry. Much appreciated.

Great customer service. I purchased an ipad keyboard case and it had some annoying “glitches” which made it unusable. I emailed customer service and received a response in less than a day. They suggested I go through a series of re-starting, re-pairing, etc. which I did but problem didn’t go away. I sent another email reporting my results and they sent me a new one immediately. While we all don’t love receiving goods that are defective, it does happen sometimes and it’s how the company responds to such issues that ultimately counts. They didn’t run me around, argue with me, etc. and took care of the issue promptly and with concern of my satisfaction. Regarding the keyboard case, I love it. It’s great quality and pairs quickly and easily. The keyboard is solid with a good feel, especially for fast typing. It is substantial in weight so it sits securely on your lap without moving around. Closes and opens easily yet solidly. Very happy with it and love the location (on the side) of the slip tab for the Apple pencil (it doesn’t get in the way when opening and closing the case lid.

I was being helped really quickly.

Needed to contact Gold & Cherry Customer Service when I could not power up my iPad keyboard case. Received same day email response with high level trouble shooting guidelines, which was exactly what I needed. Solved problem in a minute. Typing this 5 star review with my iPad keyboard! Excellent product with even better service. Great job, thank you!