Gold and CherryReviews of goldandcherry.com

If there were an option for zero stars, that would be my rating. I purchased an iPad keyboard case which, after multiple tries, will not connect to the iPad. I requested that the company contact me with information, and have heard nothing. Do not buy these products.

Doesn’t fit my iPad 5th generation. QA needs improvement. I will be returning Edit: No I didn’t order the wrong item. I bought a returned item to save $20. Maybe the item is defective and that’s why it was returned by the previous person AND me. Don’t assume that your customer made the mistake. Your instructions are very clear on checking the model number in order to get the correct fit.

The package arrived empty

I have been a regular customer of Gold and Cherry. I had my Smart Keyboard case for just over one year. It will not charge as when the light goes green and I try to Pair I pad the light goes back to red and will not pair. I e mailed customer services who informed me its out of warranty ( just out of warranty ). . And would offer me 15% off a replacement. I feel disgusted as paid a lot of money for the keyboard case and expected it to last longer than one year.

bluetooth connection does not work; the case is useless.

Scammers! Terrible customer service! I ordered a case for my IPad Pro. I entered my model # and they sent me a case for a 1st generation Ipad and I have the 5th generation Pro. Customer service had me go to there insurance site to make a claim, which was a joke in itself. After 3 weeks they sent me the exact same wrong case!!! After very poor customer service I finally gave up and took the loss!!! Went to Best Buy and bought a very nice case for half the money!!!! Update to their reply-I did not pick the wrong size, I gave you the model # and you sent the wrong size!!! Stop with your bs. answers, they stopped having meaning to me!!!!!

I ordered a watch band for my Apple Watch. The one G&C sent was defective. G&C told me to take it to a jeweler and pay to make it useable. I refused to pay to fix the defective product G&C sent. I demanded a refund. G&C said to return it at MY expense. I refused. I demanded G&C post a refund to my credit card and guarantee to reimburse me for return shipping cost. G&access refused and said its return policy is “NOT NEGOTIABLE.” Now I’ve spent $100 for a useless watch band. BUYER BEWARE! My experience with G&C has been horrible! Here is G&C's response: We’re very sorry that you had a negative experience with our product. I think you misinterpret our policy. Please email [THEIR RETURNS/REPLACEMENTS & REFUNDS POLICY MAY BE ACCESSED FROM THEIR HOME PAGE] for further assistance. I reviewed G&C's "RETURN FOR REFUND POLICY". It requires that the product be returned within 14 calendar days. Hell, it takes 14 days to try to communicate with G&C to figure out what to do. The only way to get a refund is to return the item in an "unused and unopened" product. How can one judge whether to return the item or not without opening it? If one opens the package, G&C can deduct from or refuse a refund. Assuming one hasn't opened the package and is able to return it to G&C within 14 calendar days, you still HAVE TO PAY THE SHIPPING COST TO RETURN THE ITEM TO G&C! Upon returning the item, G&C retroactively rescinds its "free shipping" policy (the policy that says they won't charge to ship the product to you when you initially purchase it) and then deducts $15-$25 from any refund amount to cover the original cost of shipping the item to you. The amount of any refund is "at the discretion of our quality assurance team, based on inspection of returned product & box packaging condition." You KNOW they'll knock money off, if, in their "discretion", they decide to refund money at all, since one has to open the box to inspect the product. If G&C sends a replacement product, you must PAY for them to ship it to you. If the product originally-sent is defective, one must file a claim with G&C BY SNAIL MAIL within seven days of the delivery date "to be eligible for free replacement considered." (Sic). In other words, even if you jump through all of the hoops, G&C may deem your claim to be ineligible for replacement. I repeat: BUYER BEWARE!

Does not fit my iPad Air 5th generation. Waste of money.