Gold and CherryReviews of goldandcherry.com

No customer service. Call the phone number and you get a recording that says business hours and we can call you back. I called during their business hours. If you want to return, they make it impossible. Don’t buy from this org. Waste of money.

They completely lied about their cancellation policy. I ordered something on a Sunday morning at 6:15am and cancelled it at 6:33am. Their policy says that it will be cancelled if received “before it is shipped”. At 2:30 Monday afternoon I received an email saying it was too late and that my order “already shipped”. I replied to these emails saying I would refuse the shipment and told them to stop it so no one’s time was wasted. I only received automatic replies to my emails and then the item actually shipped THREE DAYS LATER! As many others have said, I was scammed, ghosted, and treated with complete disrespect and terribly. Now they are sending me emails saying THEY will take legal action. I refused the shipment as I told them in writing I would before it even had a tracking number, and ended up filing a dispute with my credit card company. It’s been over 2 months and I still don’t have my $280 back. STAY AWAY FROM THIS BUSINESS, SAVE YOURSELF TIME AND HEADACHES!!!!

I'm disappointed with the case for my Gen 2 iPad Pro. While the online video showed a rotating and folded the iPad over the keyboard leaving the screen was usable. Giving the impression that ALL keyboard versions worked the same. Not so! There also was no explanation the 'case' required separate charging (and battery weight) - giving the impression that it was powered by the iPad battery. an intentional deception? Hum. Now it does work. But it's heavy, a bit awkward and makes the iPad into a laptop. And requires user input from both the keyboard and the iPad screen. Not what what was displayed.

Do not buy from this site they are a bunch of crooks. I ordered some Watch band and a case and it took 2 months it came from China and when I wanted to return the very second day I received the package they told me they can’t take it back since there is a 14 day return policy from when it was shipped from China. There quality is we’re cheap also I will call my credit card company and handle it from there since there customer service is useless and rude.

Over 30 days from ordering to receiving. After deciding to cancel order they shipped item anyway and now expect me to pay them $25.00 to return it. This appears to be a scam. If I were able I'd rate my experience a negative star. I'd advise anyone using this outfit to use a credit card that will allow you to file a dispute for the full refund. Gold and Cherry want to charge for returns.

Is this a real company in the states or out of the country. Told me 30 to get a tracking number then after 30 days I emailed them and they said this was a highly requested item and they ran out of stock??? Why would you not tell that to the customer??? Then they said they could give me a 20% refund????why 20% and not a full refund??? I wait and hope they enjoy stealing money from people that trust they are a legit company. I will let it ride a few more days and then it’s the better business bureau I’ll be talking to next.

I ordered a “Trackpad Premium keyboard case for iPad Pro 12.9" (1-2 Gen)” for $154.44 and a “Lightning Data Hub for iPad/iPhone” for $45.36. Total: $199.80 on 01/17/2023. They never sent a tracking number and never shipped my items, despite assuring me “We have your order here and we are getting it ready to ship out”. Emails go unanswered, there’s no phone number to talk to someone. Very unreliable company. LET THE BUYER BEWARE!!! DON’T TRUST THEM WITH YOUR MONEY!!!

I paid for a Bluetooth iPad keyboard, it was at the high end of competing prices. Never got the delivery, have had little response to requests for delivery updates. Now I have found out from UPS the product was returned to Gold & Cherry and they wont refund my money. Straight up theft.