Gold and Cherry Reviews | Read Customer Reviews of goldandcherry.com

Gold and Cherry Reviews | Read Customer Reviews of goldandcherry.com

Gold and Cherry reviews

Showing 266 reviews with 5 stars · Clear filters

Teresa M.
Mar 29, 2024
Wrong ship to address 🤦🏻‍♀️I placed an order with and incorrect…
I placed an order with and incorrect shipping address. Customer service worked fast and proficient at making sure the correct address was used. Less than 8 hours later, everything was taken care of. Great customer service!! Thank you!!
Response from Gold and CherryApr 5, 2024
Thank you so much for your generous 5-star review! Your kind words mean a lot to us, and we're thrilled to hear that you had a positive experience with Customer Support.
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Terry
Mar 28, 2024
Part of iPad keyboard quit working
Part of iPad keyboard quit working. Gold&Cherry tech staff worked me to try to get it working. But when they couldn’t, they pointed me to a deal for a one. They were great. Thanks
Response from Gold and CherryApr 5, 2024
Thank you so much for your generous 5-star review! Your kind words mean a lot to us, and we're thrilled to hear that you had a positive experience with Customer Support.
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Terry C.
Feb 29, 2024
Quick response
A prompt response via email enabled me to solve my issue almost immediately. Greatly appreciated!
Response from Gold and CherryMar 4, 2024
Hi Terry. Thank you very much for taking the time to post a 5-star review! We're delighted you had a pleasant experience with our customer service. We appreciate your input and look forward to servicing you again. If you have any questions or need assistance, please do not hesitate to contact us. Thank you again for choosing goldandcherry.com.
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Martin M.
Feb 19, 2024
Instant service
Instant service I had a question & the answer came very quickly As an aside this keyboard for the iPad Pro is a beautiful piece of equipment besides working flawlessly
Response from Gold and CherryFeb 21, 2024
Hi Martin! Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you had a positive experience with our product. Your feedback means a lot to us, and we look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out. Thanks again for choosing goldandcherry.com
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Lola G.
Feb 16, 2024
excellent customer service
excellent customer service, very prompt.
Response from Gold and CherryFeb 16, 2024
Hi Lola! Thank you so much for taking the time to leave a 5-star review! Your feedback means a lot to us, and we look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out. Thanks again for choosing goldandcherry.com
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Carolyn T.
Feb 15, 2024
This is an awesome company
This is an awesome company. I received a damaged product (which I’m sure was damaged in shipping) so I contacted the company and within a week I had a replacement. Everything about the iPad magic keyboard is great, although it is a bit heavier than I’d like for traveling.
Response from Gold and CherryFeb 15, 2024
Hi Carolyn! Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you had a positive experience with our product. Your feedback means a lot to us, and we look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out. Thanks again for choosing goldandcherry.com
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Ed
Feb 12, 2024
Great Service
Count on top notch service from the staff at Gold and Cherry! I'm a fan and will be a return customer!
Response from Gold and CherryFeb 13, 2024
Hi Ed. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
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Kay
Feb 9, 2024
Keyboard research
I purchased inexpensive keyboards two times for my iPad Pro, returned both. Determined to only make one more purchase I researched keyboards. I contacted Gold and Cherry and after several emails back and forth with customer service I am convinced this is the company I should purchase from. Their response to my questions were prompt and detailed even when I didn’t fully understand the information.
Response from Gold and CherryFeb 10, 2024
Hi. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
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