Gold and CherryReviews of goldandcherry.com

This company is not legitimate. They did not ship my package, provided tracking information but post office never received the package. When I tried to call their office number, no one ever answered. I tried messaging them on Instagram, they responded they would check into it but said package is delayed. They have now blocked me from commenting to warn other customers on their website.

BEWARE - Limited One Year Warranty is VERY limited. Angelo from the company responds "Our return or replacement policy is valid 30 days from date of delivery." 6 weeks after purchase case cracked in one corner - Angelo replied the above comment to my complaint. 8 months after purchase of keyboard keys start printing double letters... once again Angelo replies the "Our return or replacement policy is valid 30 days from date of delivery." This product is definitely Buyer Beware as their customer limited one year warranty is not honoured in any way or for any issues. Angelo offered to send me a new battery for keyboard on a January 9 email and then refused to do so. Please DO NOT PURCHASE from this company. The answer they provide is just a standard reply as they have not reached out to me to fix this issue-again they do not resolve issues after they see your $$$

This company is truly a scam. I ordered the iPad Air case thinking it was a good product . However within minutes of reading reviews not from their website I realized that this product was probably a scam. It was totally my fault not doing thorough research before buying . After 10 minutes since I paid, I sent a follow up email to please cancel my order . There was no number to call or anything . 18 hours later they shipped the product anyway . Robbery . Even though I emailed 10 mins after placing the order to cancel my order , they are taking $25 off my full refund and I had to pay $15 to ship it back to them . This company is a SCAM . No company that truly believes in their product would force people to pay $40 just to return a product they didn’t want / unsatisfied with and tried to cancel right away . I never even open the package because I know it’s garbage and they take more money out of your refund if you open the package .

Beware that their return policy is only 14 days even during the holiday season. My husband ordered me a watch case for Christmas and of course he ordered it more than 14 days beforehand considering how shipping can be in December. The case and band are way too big on me and now I am stuck with a $150 case that is useless to me. Most companies make exceptions to their return policy at Christmas time, but they do not.

Rarely do I wish for a 0 star option. This company is a scam. I purchased a case for my new iPad as well as a mouse. Didn’t get to use the mouse as the keyboard in the case would not charge. Obviously a bad battery. “Angelo” responded to my support email with a list of instructions, this I understand. None of these things corrected a bad battery but I tried them, when I responded I was asked to send a short video of the problem. How am I to video the case charging overnight but still being a 2% battery? When I simply asked for a return label I was directed to the STRICT return policy that even requires you to have the decorative paper sleeve that came around the box. They obviously resell these faulty items as I noticed a scratch on my case as well. Stay away from this shady company and buy your iPad case from Amazon where they are 1/3 the price and the buyer has some protection. I fell prey to this as they were recommended to me by a friend and so wish I had come here first to see reviews. “Angelo” will likely respond to this as if they care but they got my money and very much do not care to make anything right. (Sent from an iPad with no case) UPDATE: the case I ordered from Amazon for $60 is this exact case expect the battery in the keyboard isn’t bad. Please beware before buying this from Gold and Cherry

I recently purchased a case for my iPad. When I got it set up, I discovered that the iPad really doesn’t work. I have sent emails and phone calls but no one has gotten back to me. I gave this review one star because that was the lowest grade I could give them from my experience and they do not stand by the merchandise that they sell, but happily take your money. My advice is to stay far far away From Golden Cherry

BUYER BEWARE!!!! I purchased both the so called magnetic pen and a keyboard case. 4 months down the track, they have both stopped working. I have emailed them several times but it so happens that they DO NOT OFFER ANY GUARANTEE on their products. Instead they are offering me to buy more of their crappy products at 50% off. I wish I had seen the REAL REVIEWS earlier!!! Almost half the reviews are 3 stars or less…. Funnily enough none of these have made it to their website. UPDATE - after their post asking me to contact them, I did… about 6 weeks ago. And still no response. So again, if you’re not up for wasting your money, DO NOT BUY FROM THEM.

If it was avaibale I would not even give this company & its product 1 star. Ordered Ipad case and upon arrival quite a few keys do not respond or work. As per thier website customer service avaiable 24\7 is useless. the number with area code 302 just goes to voice mail and upon leaving message they do not respond. I think the reviews posted on their website might be paid customers other wise I would agree the the people who have posted negative reviews. Please do not order from this company you are better off ordering from Amazon where you would not be cheated out of your hard earned money.