Gold and CherryReviews of goldandcherry.com

MOST WORTHLESS COMPANY SERVICE SUCKS BOUGHT AND RETURNED BY FED EX-SO FOR NO REFUND NO CALL /NO COMMUNICATIONS- NADA CHEATING COMPANY REF-93163 BUCHI REDDY 5623080234 DONOT BUY FROM THIS COMPANY

My keyboard failed after less than 2 months - started randomly typing “w” whenever I tried to use it. Company would only offer a 50% off a new item but would not say if it was off the retail price or the “sale” price I paid. Furthermore they say and I quote. “ Our warranty does not apply to normal wear and tear including failed/broken items, bands, hinges, Keys, batteries etcetera”. So basically their warranty is useless. Stay away from this company they are a major scam.

DO NOT BUY FROM THIS COMPANY!!!!!! I had to send mine back as it did not fit. Followed all instructions to the T thru UPS. They did state they charge $25 to restock, but what they won't tell you is they will only refund $10 period. So I ended up paying $84 as I went thru ShopPay and paid 2 payments and only received $10. From what I'm seeing, that seems to be all they will refund period.

This is my second posting on the quality of customer service from Gold & Cherry. Save yourself some aggravation, DO NOT BUY from them. There are many similar products that you can get on Amazon, with customer service more than glad to listen to you. The result of my first post on Trustpilot led to their standard boiler plate response: Please contact to discuss. I of course did that, and my response from them totally did not address the issue. They sent me 2 Ipad case/keyboards. I only ordered one. They basically accused me of lying to them, and that I did order two. I ultimately had to return the second one that I did not order, and the return postage cost me, $27.00. My return was processed no problem, but Gold & Cherry owes me $27.00. Do not patronize this company.

If you buy don’t ever expect a return for refund. Wrong keyboard sent. After paying for return and a total of $158 sent they refunded $10. What a crock. Don’t even think of calling customer service, straight to recorded message. Call 20 times no answer. Just a learning experience. Don’t fall for their poor business practices 9/5/24. Got an email saying G&C would refund $149. NOT TRUE. Just checked my card. They refunded $64.95. I WOULD NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES !!!!!!!!!!!!!!!

Buyer beware, they claim a one year manufacturer warranty but when you try to claim it they refer you to the small print in there warranty statement that says they will only give you a 50% discount on a new product. My keyboard lasted about 6 months. The hardware totally failed and they refused to replace it unless I paid 50% of a new one. Total scam.

I was really excited about this iPad cover, but I'm so disappointed that it didn't work for me. My iPad fell because the holders weren't secure. When I contacted the company to share my experience, there was no resolution. I ended up having to buy another case to protect my iPad. This was their resolution but why would I want another case that didn't work. We can provide you with a new item at a 50% discount.

This company is a fraud. They advertise high end products but in fact have a cheap product with the worst customer returns in the business. They will do anything to keep from a refund. I just received a $360 case that had broken keys. They will not accept back until I send it off to repair the keyboard. I wish I’d read reviews before buying. Also, when they do accept a product back,they are punitive and do not give you a full refund