Gold and CherryReviews of goldandcherry.com

Been over 2 months since I ordered my key board and have not received it yet. Have reached out a few times and absolutely no response to my inquires. Very disappointed with the lack of response. Judy Shaffer

I ordered the wrong thing. I have sent many emails and no answer. I wanted to return it and get my money back. Terrible company. I will report to BBB If don’t get a response for my last email today!! Very disappointed.!!!

I ordered a Lightening Data Hub for my IPad in December of 2024. The Lighting Hub never arrived and I’ve emailed Gold & Cherry for a refund for that product they yet to respond.

I purchased some items my wife wanted for Christmas. I odder three items in November and I inquired many times about when my order will ship. I was told that "they have my order and are actively pulling my order and I would get a notification when it ships. Christmas is next week and I still don't have what I ordered. I asked for a refund and now they will not respond to me. Never oder anything from this company

This company is fraud. I purchased keyboard for iPad and it is definatley poorly made but to top it off they sent me a "used case". They won't return emails, messages on social media nor answer the phone. Stay away. I'm out $230.

Customer service is horrible. I placed an order back on 12/09/24 and it still hasn''t shipped This order is a christmas surprise, looks like it's not going to be here by then. Thanks Guys your company is more like the Grinch!!

I was initially lured into making a purchase with this company based on cherry picked and false reviews on FaceBook. Soon after I made the purchase at 6:07 PM on a Sunday, I had a bad feeling and did further research finding all of the negative reviews by independent review sites. Just over 12 hours later, I contacted Gold and Cherry to cancel the order (6:46 AM) Monday morning which would entitle me to a full refund before the product shipped. They ignored my cancellation request and went ahead and shipped the order over 4 hours later. Three hours after that, they told me it was too late to cancel and that I would now have to deal with the return policy which is highly onerous and justifies them gouging you for a $25 fee for shipping. As soon as the package arrived (in cheap, hardly protective packaging) I requested the RMA and completed all of their requirements for shipping the product back (photos of packaging and shipping packaging that must protect the device going back). I NEVER OPENED THE PRODUCT so it was new/unopened per their return policy. I sent the product back in a well protected box with insurance and tracking. They confirmed they received the shipment and would be issuing a refund. PER THEIR POLICY the refund should have been $169.90 - $25 =$144.90. The refund was $10. When I inquired about the error, Angelo (there supposed excellent customer service agent, HAH) ghosted me and never responded again. I met all of their onerous return requirements, including the timelines. Don’t trust any of these bogus positive reviews. None of them can be real. Also do yourself a favor and check the Better Business Bureau site on them. It states they are not accredited due to compliants. Buy from a reputable company, like Amazon where you can find the exact same keyboard by Typecase for nearly 50% less

I ordered a iPad case after I ordered it I was then informed after a few days it could take up to 30 days to ship I then tried to contact their support team another joke no one ever answered the phone no matter what time I called left messages no response left many emails I finally got a response that the order was waiting for carrier email with tracking number to follow no such email ever came do not order from this company