The onboarding and payment process are smooth, never encountered an issue with those. The support team quickly assisted every time I contacted about account inquiries, and they were very firendly. Really a trustworthy platform. Highly recommend.
YH
Yoga H.
My experience with goLance
I've been working here for a while now; the platform is really great. The platform itself is easy to navigate, the payments came within 5-7 days, and the overall experience has been great.
EO
Ehiaguina O.
Amazing platform
Amazing platform, I have been using it for months now and the experience has been top notch, nice user interface and easy way to withdraw payment
TA
Tiana Alexandra R.
A frustrating start, but a positive resolution
★★★★★ 5 – Updated review
I initially gave goLance a 1-star review after a very frustrating experience with my first withdrawal. I have been freelancing professionally for over 8 years, and I have never experienced such poor communication regarding a payment.
My client paid me on July 24, but my withdrawal failed due to a payment restriction for Serbia that I was not made aware of. What frustrated me most was not the failed transfer itself, but the lack of communication from customer support. I had to post a public review before my case was properly escalated.
However, I want to be fair and acknowledge the positive resolution.
After my review, Nick from goLance personally took over my case, explained what had happened, helped me set up an alternative withdrawal method, and kept me informed throughout the process. The payment provider for Serbia was also changed, and the previous minimum payout requirement was removed.
I switched to PayPal, and my first withdrawal was processed successfully and without any issues.
This was exactly the kind of support I needed from the beginning: clear communication, someone taking ownership of the problem, and an actual solution.
Because the issue was ultimately resolved and my latest experience has been positive, I have decided to give goLance another chance and continue using the platform for now. I hope future withdrawals will be just as smooth.
Response from goLanceAug 7, 2026
Hello Tiana,
I hope you're doing well. I would like to offer my personal assistance in this matter. At goLance, we value all of our freelancers and are committed to helping in any way we can. I will be reviewing your case and reaching out shortly to provide additional support.
If you would like, you may also reach out directly at [email protected]. I’d love to learn more about your experience and see how I can assist with any questions or concerns you might have.
Looking forward to connecting soon. Wishing you a great day!
Kind regards,
Nick & the goLance Team
YD
Yassine D.
I highly recommend GoLance
I highly recommend GoLance, it's easy to use, no issues with payments and the experience has been great so far.
CH
Chahir
Honestly, it's been a reliable platform to work with
I've been working with golance for a while now, and honestly the experience has been very smooth. Payments have always been on time and even when an issue arise, the support was fairly quick and helpful. It offers also multiple payment methods which is something I really needed in my case considering not a lot of international payment methods are accepted in my country. Honestly, it's been a reliable platform to work with and would recommend it to anyone looking for consistent and reliable freelance opportunity.
VO
Victor O.
Superb Experience
My experience with goLance has been superb so far. After I set up my account, I was unable to add a payment method for withdrawal. I raised a ticket to their support team and after about 2 hours, the issue had been resolved. I was informed in a courteous manner and encouraged to reach out should I have other concerns. So far, I have not had reason to do so again, as the service has been seamless. Withdrawals went through hitch free and the platform has been reliable with very little, if any downtime. I wholeheartedly recommend goLance to other freelancers and businesses looking for a payment/timetracking system for their employees.