Diane S.
Faster withdrawal process and request to lower service fees
Before, we are usually withdrawing funds from our GoWallet every Fridays 9AM EST. But, whenever we are withdrawing this, the reflect on our bank's end is erratic. Sometimes if will be credited same day, other times it will be credited by Monday. I hope with this new schedule of every Wednesdays withdrawal, funds will be available in real time or same day to avoid any inconvenience for us working remotely. As for the service fees, I hope they will reduced the cost for this. Since we are withdrawing every week, every transaction withdrawal has an applicable 3% service fee. While it is lower compared to others, but still I find it too high especially if you are withdrawing regularly every week.
Response from goLanceApr 15, 2025
Hello Diane, I hope you're doing well. When you have a moment, could you please reach out to me at [email protected]? I’d love to hear more about your experience and see how I can assist you with any questions or concerns you may have. Looking forward to connecting, and I hope you have a great day! Kind regards, Nick & the goLance Team




