The First Online Performance Medicine ClinicPrescription-strength treatments & performance psychology for energizing sleep & confident presentations.Start Sleep VisitStart Performance Visit
Kick Health (gokick.com) has 1,530 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
gokick.com
Website
gokick.com
Category
Mental Health
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The whole team and experience was very helpful and easy to navigate and I can't say enough about how much the propranolol has helped me with my work performance!
Response from Kick HealthOct 2, 2025
Hi Andrew, thank you for your feedback. We’re glad our Care Team at Kick helped you perform confidently at work. We wish you continued success and look forward to supporting you in the future.
DE
Devon
The prescription was never called into…
The prescription was never called into the first pharmacy and Kick refused to call it into a new one, so I needed to pay for a whole new prescription just to get the medication. Essentially, I got scammed once and hopefully this time, it actually goes through.
Response from Kick HealthSep 29, 2025
H Devon, we want to clarify that your prescription was initially sent to the pharmacy in August, and according to our records, it was successfully collected.
Any delay was due to an error at the pharmacy, and to ensure you weren’t charged twice, we also cancelled your most recent visit.
Given that your prescription was ultimately fulfilled, this review is misleading.
If there are any issues with your order, our Care Team is always available through secure chat to clarify any issues related to your order and track at the following link www.gokick.com/me
JF
James F.
Justin was great
Justin was great. He answered all of my questions, before and after my prescription.
Response from Kick HealthOct 2, 2025
Hi James, thank you for sharing your experience. Our CEO, Justin, is very hands-on and passionate about providing each customer with service that is both personal and exceptional. We’re thrilled to hear it made a difference for you. We wish you all the best and look forward to supporting you in the future.
KA
Katie
It made me feel nauseous
It made me feel nauseous, and I think I experienced an emotional crash about 24 hours after taking it
Response from Kick HealthOct 2, 2025
Hi Katie, thank you for sharing your experience. We’ve reviewed your file, and this reaction should not have taken place with your prescribed treatment. Our Care Team has reached out to you via secure message and is ready to assist in addressing your concerns. You can also reach them anytime at www.gokick.com/me
CW
Chris W.
Im very concerned about this place
Im very concerned about this place, I would say my experience if that of false advertising. They dont listen to you and recommend things that are questionable at best. I should have known when I saw they prescribe Hydroxyzine for insomnia openly. Hydroxyzine is an old anti-histamine sometimes used for anxiety and insomnia but its an anti-cholgernic so it will cause brain fog, day time sleepiness, and just a loss of sense. I was told from multiple doctor that they were suprised I was prescribed hydroxyzine at all and they’re reccomendation was to throw them away as they cause more harm than good.
I came here for propranolol, I have had multiple conversations about this drug with multiple doctors across multiple different employers and was actually on it for 3-4 months until I lost insurance. Not only was it recommended, anticholngernics were specifically stated to stay away from due to its side effects.
Before the doctor can even look at my file, some person who I have no idea what they do message me saying they dont prescribe propranolol (a beta blocker) for anxiety, but do prescribe another beta blocker mixed with a anticholigernic. Also that I wouldnt be able to pick this up as I requested and it would always have to get mailed for me. And also the medication was “flavored”, seems very odd and aiming too much towards children. Once I told them I was not interested in any anticholigernic they ghosted me.
They wont respond, I cant delete my account or information. I seems like they want to take advantage of patients and changes drugs, even when they never actually speak to you.
Response from Kick HealthSep 28, 2025
Hello Chris,
Thank you for sharing your feedback.
We want to take this opportunity to clearly explain to you and all readers the conditions and limitations under which we prescribe hydroxyzine. Hydroxyzine has been shown to reduce sleep onset latency and increase total sleep time—typically, 25–50 mg can extend sleep by around 45–70 minutes, with effects peaking within 2 hours and lasting 4–6 hours. It is non-habit-forming and considered non-addictive, making it a safer short-term option for insomnia. Hydroxyzine is prescribed off-label for short-term use, up to 3–4 months, which aligns with the maximum duration we recommend and is clearly outlined in our treatment guide.
Not all healthcare providers are equally specialized in sleep medicine. Our doctors follow strict telemedicine guidelines to ensure patient safety, and our goal is to recommend medications that are safe and best suited to each patient’s needs.
Recommendations are based on the information provided during the intake process; we never force patients to take any medication. In this case, you declined to continue treatment, and ended the conversation.
Regarding billing, no charges were applied, as our advice was offered based on your intake. Our process is not designed to profit from patients but to provide guidance and safe treatment options.
GP
Gabriella P.
Great experience
Great experience and great communication. Made everything so easy!
Response from Kick HealthOct 2, 2025
Hi Gabriella, thank you for your review. We’re glad communication was simple and the process allowed you to focus on performing at your best. We wish you continued success and look forward to supporting you in the future.
LI
Lilly
easy & effective!
Easy sign up process and able to pick up at pharmacy near me, very effective treatment!!
Response from Kick HealthOct 2, 2025
Hi Lilly, thank you for sharing your experience. We’re glad Kick's process was straightforward and convenient. We wish you all the best and look forward to supporting you in the future.
ST
ST
Very helpful
Very helpful
Response from Kick HealthOct 2, 2025
Hi Shennell, thank you for dropping by and leaving us a review!