Kick HealthReviews of gokick.com

Quick response.

Its been a month and still havent received my order. No tracking info, sent massages and no response.

The initial intake was just fine. When I received the prescription, I was expecting it to arrive in branded convenience packaging, and it was in a standard orange medication bottle. A little disappointing, but not a big deal. I had a follow up question, so reached out on the service chat through my account. No response whatsoever. I checked back in a week later, still no response. It has been two weeks now and I still haven't heard back.

Responsive messaging and the entire process was easy to complete

Amazing process, easy to sign up and get started.

Easy process and product works! Simple as that!

I wanted to change my prescription to more pills instead of 24 but the only option I had was for the 24 pills.

Shipping was longer than shown at checkout and paid for. Personal Care agent would not answer questions about refund after many attempts to resolve, only responded unprofessionally/did not address questions at all. This is similar to other reviews that experienced this type of customer service. *update for review reply* No where in their payment process does it mention additional wait times, only an option to pay extra for 2 day shipping. -2day shipping signifies 2 days from when payment is taken. Payment was taken and shipping took much longer than 2 days -In the thread the agent also mentioned that Kick does not guarantee 2 day shipping - even though they charged for it, and wouldn't refund if 2day shipping didn't happen -Fedex does ship on weekends for an extra charge, which was paid for and not fulfilled. This was all conveyed to their agent as misleading shipping processes and charges. It makes sense to add that additional time is needed to fulfill prescriptions etc- however this is not mentioned. This reply again does not address what was asked in the thread.