jeffrey K.
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GoKarts USA® (gokartsusa.com) has 643 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Extreme Sports · Bryan, Texas
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Extreme Sports · Huntington Beach, California
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Extreme Sports · Santa Cruz, California
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Extreme Sports · Santa Cruz, California
Excellent
Showing 60 reviews with 4 stars · Clear filters
jeffrey K.
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Richard R.
The engine was well packaged and undamaged upon delivery. Engine fired right up on first pull and idled well with adjustment. My main complaint is the lack of detailed instructions that came with this engine. For instance, there are two oil fill holes, yet no mention as to why. This engine is being used for a go kart, yet the instructions provide no information on how the throttle mechanism works and what modifications are necessary. I had to figure it out myself. Secondly, there was no bolt/washer for the addition of a clutch nor any information on the bolt size. This engine is obviously used quite often for mini bike and go kart applications. Instructions on how to properly modify certain aspects for proper application would be very helpful. Time will tell if the engine stands the test of time.
Sharon L.
We love the cart and so does our Grandson. We were delighted how timely the delivery was. The driver was extremely helpful with unloading it. The only issue was the seat belts do not work properly. My husband purchased real race car seatbelts for the driver side. Safety first.
Terry B.
It was ok took awhile but got thru it
Response from GoKarts USA®Jan 20, 2020
Hello Terry, We see you ordered parts for your TrailMaster. We have a lot of parts on our site. Tip: It's a bit easier to find parts on desktop
Karen B.
When it arrived the pallet was broken had a few scratches the instructions not very clear but works great
Response from GoKarts USA®Jan 7, 2020
Hello Karen, We see you got the Challenger 150x. Yes, it's common for the packaging to arrive a bit tattered. It's designed to absorb any damage and protect the contents. Be sure to see all 3 Manuals, Owners Guide, Setup Guide and Parts Guide. If all 3 were not delivered with the product, you can download them from our Help Center. Just click the Help Button and type Help to get to Help Center. Have fun, and thanks for your review
C&E K.
Delivery was great. The third party shipper even mentioned how great GoKarts is, crating their products in a steel frame and not something clumbsy like other companies. He said we made a wise choice. They were so helpful in working with us on a drop-off schedule. Great choice on shipping company! We we're missing some nuts and bolts for the ATV's assembly, but we found what was needed (metric sizing). The assembly was a little more than what we expected, but all was well once we got the parts we needed. The governor works great for the younger riders and we love the remote control option as a backup for emergencies. Hope the kiddos love riding it for years and the product holds up to lots of fun!
Response from GoKarts USA®Jan 7, 2020
Hello, We see you got the Apollo Rider-10 125 ATV, great choice. Yes indeed, we do ship them in a steel frame crate. The arrive with no damage this way! We can always send any missing hardware, but we know a quick trip to the hardware store means no waiting. You will enjoy this for many years. TIP: Always use fuel stabilizer to keep your carburetor happy, and use a battery tender to avoid buying new batteries. Thanks for your review
James S.
Quick delivery, but haven't installed the parts so I can't comment further. Opp's, wrong supplier, my error, have not received the jets yet, but looking forward to dialing in my bad @ss Baja Warrior. I'ii send some pictures when I'm furthers along in my build, headed for stage 2 modifications, bike cruses fine at 40-45mph right now, many people mistake it for a Harley Sportster !!!
Response from GoKarts USA®Dec 21, 2019
Hey James, we see you ordered some Mikuni carb jets. Getting your carb dialed in -- Thanks for your review
K3 Tactical Training, L.
It arrived fully assembled, even had the oil filled to the proper level. However, it did arrive with a broken front fender. I also had to carve the front of the bike plastics to allow the handle bars to turn fully. I give 4-stars for the shipping time and pre-assembly. I deducted 1 star for the broken parts.
Response from GoKarts USA®Dec 18, 2019
Yes indeed, our Pocket Bikes are fully assembled. We can request a replacement fender Did you complete a Help request yet? Just click the blue help button on our website Thanks for your review