GoKarts USA®Warehouse Direct Sales, Nationwide ShippingOrder Online
GoKarts USA® (gokartsusa.com) has 643 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Extreme Sports · Bryan, Texas
New
Extreme Sports · Huntington Beach, California
Excellent
Extreme Sports · Santa Cruz, California
Excellent
Extreme Sports · Santa Cruz, California
Excellent
Showing 60 reviews with 4 stars · Clear filters
Tony G.
I’m pleased with the product. Assembly instructions would have been helpful.
Response from GoKarts USA®Apr 29, 2020
Hello Tony, Glad you like the product, A lot of manufacturers do not provide documentation Have you seen our Help Center? We have lots of manuals and documentation.
Bredgetta
Some thing were not so easy to find. Confusing page.
Response from GoKarts USA®Apr 20, 2020
Hello Bredgetta, Yes, you are correct. We have a lot of parts! over 21,000 Its not like auto parts Powersports have many different vehicle types We are constantly adding, maintaining and organizing our parts. We have recently added the Parts Locator tool to help point you in the right direction. We appreciate your feedback - Thanks for your review
Jeff
Parts have always worked never had an issue. But shipping cost is way marked up.
Response from GoKarts USA®Apr 17, 2020
Hey Jeff, We know if you have the products, you better have the parts! Fedex charges about 12 bucks for small items We will check your order Thanks for your review
William F.
Excellent go kart when finally got it put together, would help to have some type of assembly paper instead of looking at pictures on website see what went where
Response from GoKarts USA®Apr 20, 2020
Hey William Have fun with your new Go Kart! Check in our Help Center to find all the manuals. Just tap or click on the blue Help Button and type Help Thanks for your review
Ed P.
I’m glad to See the go kart and mini bike world alive and well.
Response from GoKarts USA®Apr 20, 2020
Yes Ed, We are the sole survivor! When all the American Companies went by the wayside, We are still here. Thanks for noticing.
Nathan A.
Best prices for pit bike parts on the web. However, they need someone who can answer technical questions.
Response from GoKarts USA®Apr 20, 2020
Hello Nathan, I'm thinking we may have been short staffed a bit during the virus. Normally we are able to supply quick support. Help Center - Chat Thanks for your review, Have fun
James C.
Paperwork was a little confusing but otherwise great
Response from GoKarts USA®Apr 11, 2020
Hello James, thanks for your review. We try to make things as easy as possible. We will take a look at your order to see how we can improve.
Kevin
would have give 5 stars, except every time you click on the next button in the check out, you have to scroll down because of the HUGE GoKarts image and label that comes up. streamline the checkout process by removing the image so that the customer can just navigate from inputting their information, to shipping method, to the payment method and so on.
Response from GoKarts USA®Apr 20, 2020
Hmmm, We will pass this along to our tech staff Does not sound good We will fix it. Thanks for bringing it to our attention Kevin