GoKarts USA®Reviews of gokartsusa.com

Placed an order and sent an email checking in THREE WEEKS later, to get an email back saying that the order was cancelled. Stay away from this crap company by all means.

APPEARS TO BE THE SAME ISSUES I WAS TOLD ORDER CANCELLED 3 TIMES AND 2 CARDS I HAVE 780 PLUS CREVERYDIT AND ACCUSED OF FRAUD. VERY POOR CUSTOMER SERVICE. THE AGENT TOLD ME ECHECK WAS THE ONLY OPTION. THIS MEANS THAT PRODUCT IS DAMAGED OR JUNK AND CREDIT CARDS ALLOW CANCELATION SO THEY WONT ALLOW CREDIT. THIS IS WHY PRODUCT IS SO CHEAP THEY ARE SELLING INFERIOR PRODUCTBUYER BEWARE !!!! .

Placed an order for a go kart billed to me and shipped to my daughter's house as a gift to my grandson. Ordered was canceled due to the different addresses. Email stated to change the shipping address and reorder with is exactly what I did. I get a text from a 925 area code number accusing me of fraud! I sent a picture of my CA license that matched my Credit card info. When I tried calling back the number from the text he responded w don't call. Rude, disrespectful, and offensive. Spend your money elsewhere. All I was trying to do was buy my grandson a go kart and I get accused of being a fraud from this clown.

Selling items they are unable to fulfill. Save yourself the heartache and buy from a more reliable vendor who actually has the items they are selling. Had to contact bank and it took close to 3 weeks for them to refund my payment.

Terrible customer service, no communication, rude customer service. It has been almost a month since I purchased a $2600 gokart and still has not shipped or have they provided a status on item. Buyers beware.

Sold me a Trailmaster 200e xrx a little less than a year ago and the welds are terrible. Some are rusted and some welds have broke on crucial points such as frame and rollcage! Only used lightly too! Such a scam. Now if you didn't report it in 90 days you are out of luck. They fall apart shortly after, so HOW is one to report something that didnt happen til after the 90 days... Now i have to pay $$$$ to weld the kart.

Very rude! Ordered 2 gokarts Total was 4300. They messaged me saying my Total is over they’re allowed card amount. Their limit is 2500. I said ok then can I place two separate order seen as each transaction is under 2500. They said no it will not over ride their process and I can follow the payment policy or go elsewhere! Will not do business with them! This is 2022, I’f your company can’t process orders on a card over 2500 your selling the wrong equipment!

1 1/2 year old trailmaster mid XRX falling apart so many welds have broke I am mind blow these are even being sold! Not hard use either my kids were 8 and 10 yrs old and 5 welds have broke on the frame very poor quality and service very disappointed with gokartsusa would not recommend 2000$++ down the drain they are not to be trusted unsafe for kids