GoKarts USA®Warehouse Direct Sales, Nationwide ShippingOrder Online
GoKarts USA® (gokartsusa.com) has 643 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Extreme Sports · Bryan, Texas
New
Extreme Sports · Huntington Beach, California
Excellent
Extreme Sports · Santa Cruz, California
Excellent
Extreme Sports · Santa Cruz, California
Excellent
Showing 250 reviews with 1 star · Clear filters
simon R.
Order was shipped with the incorrect hardware and customer service was hard to deal with so I gave up and scavenged up what I needed but you shouldn’t have to do that when you buy a specific kit. I do not recommend this company.
NY. L. I.
Placed my order may 7th... Still have not received my order for my son... Today is may 24th... Poor communication...
David C.
Poor customer assistants. Called multiple times no answer. Texted the virtual assistants that didn’t help. I had some questions about my pre-order. Since I’ve been waiting 17 days for a response. I went and purchased this item on a different site.
Michael
Very unsatisfied. Said 1-2 days til i would get my tracking info and then 3 days later it says 3-4 weeks on back order.. Could of let me know before i waited these couple days before i knew. I will NEVER buy anything from this company now. Have forever lost my business
Brett
They tell you on website preorder now for memorial day weekend so you pay the money the tske your money then they tell you it will be 3 or 4 weeks backorder. They should be upfront and honest about delay. Secondly I email them to ask a question and I get a one word response. To be that is terrible customer service. I cancelled order and will never order from here.
Gabe C.
Not happy with service Horrible no kne to talk on phone when u ask question for help u get no where and no were did it state on site item back ordered should of been on description Not avail i should get a discount or some free stuff Not my fault item description wasnt correct now i gotta wait 3 weeks after i was mis lead from item description And how come u have no phone support ???? 👎👎
Ellen P.
I have received only part of my order, but was charged for the whole amount. Multiple attempts at getting an update on the status of my remaining items have gone unanswered. I’m getting ready to pursue legal actions as taking people’s money and not providing the product is fraud
Mike
Sent a text message for support and after 2 weeks with no answer, I sent an email and going on 2 weeks again with still no response.