GoKarts USA®Reviews of gokartsusa.com

Response from GoKarts USA®Sep 4, 2020

Hello Pamela You are correct! We are a bit Self Service oriented. That's how we keep our prices so incredibly low. We see you ordered a MotoTec Maverick Go Kart. That GoKart is supported directly by the Manufacturer. Refer to the papers you received with the GoKart. Give them a call, they will be able to help you Thanks for your review

Response from GoKarts USA®Sep 4, 2020

Orders are taking longer during the Pandemic. This info is posted on our site: COVID has resulted in a National Shortage. Some Popular Powersports Vehicles became Almost SPECIAL ORDER. with Customers having to place an order and wait for the next shipment to arrive. Sometimes up to 1-2 Months or more. You have to place your order, get in line, and wait. If your order, you will receive your item. Watch your email for updates. As a result of COVID, First, Production was Impacted. Then HIGH DEMAND with everyone staying HOME We have continued to ship out orders during the Pandemic. Many products are IN STOCK. and Containers are arriving each week. Orders are being shipped out in the order placed. We do our best to provide current inventory information. We know how frustrating it can be waiting

Response from GoKarts USA®Sep 4, 2020

This order was not valid. The payment was declined

Response from GoKarts USA®Sep 4, 2020

Hello Deborah, The Mostly Assembled models Also Come in a Crate!!! You Still must perform Final Assembly and Setup And the manuals are in our Help Center https://gokartsusa.zendesk.com/hc/en-us Many customers are confused about this, So we made a Video https://gokartsusa.com/video/what_to_expect_buying_powersports_online.mp4

Response from GoKarts USA®Sep 4, 2020

Hello Michael, Our records show that you requested order cancellation on July 24. You should have received an email notification.

Response from GoKarts USA®Sep 4, 2020

Hello, You did not wish to wait for your order. You requested cancellation. A refund was issued.

Response from GoKarts USA®Sep 5, 2020

Hello, Sometimes Customers ask us the darndest things. No Make, No Model, but they want us to tell them what parts they need. If you know your Make and Model, and , if the manufacturer is still in business, and it's a brand we carry, we can supply you with Factory Parts. If you don't know what you have, or the manufacturer is out of business, you can use our Parts Locator. Take careful measurements of your existing parts, then, you will need to retrofit your parts. https://powersportdistributor.com Thanks for your review

Response from GoKarts USA®Sep 5, 2020

Hello Brandon, The Mostly Assembled models Also Come in a Crate!!! You Still must perform Final Assembly and Setup And the manuals are in our Help Center https://gokartsusa.zendesk.com/hc/en-us Many customers are confused about this, So we made a Video https://gokartsusa.com/video/what_to_expect_buying_powersports_online.mp4