Karen S.
Very informative
Very informative, customer service was very supportive when explaining your billing an how many payments with text message reminders on when due.

HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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772 approved reviews, newest moderated first
Karen S.
Very informative, customer service was very supportive when explaining your billing an how many payments with text message reminders on when due.
Tracy M.
The experience with the Chat Representative, Linda, was great because she spoke to me as a person, not a bot. Linda was friendly, cordial, and she proceeded with what I needed without any confusion. She found old accounts for me and gave me my payment history. She told me which kids were on my account and which one was not. All the information was provided without hassle. She just checked my credentials to prove my identity and helped me. It was quick and fast and pleasant. Typically, it's a struggle to obtain the information you need from chat representatives. I really did appreciate her. Linda is a good Rep for sure.
vianney
amazing customer service Keldrin Jose was incredibly helpful and made my experience so much easier. he carefully explained things multiple times to help me understand.
Morgan H.
Oscar was so helpful. Normally calling customer service anywhere is awful, but he listened and did everything promptly.
Jill N.
Very helpful.
Helen R.
Brian was very nice kind and professional he understood my need and I thank him.
Nat P.
The rep I was speaking to, Anthony, really made an impact on my day today! He was quick, informative, and kind, making it so easy to understand any questions that I had and helping me to process my payments with no trouble at all!
Chris B.
Great experience thank u!!