Jason M.
Great service andrea
My service was great and very promt and super easy Andrea was a doll and so polite and helpful thank you hfd and when I am done paying this off I hope my credit score reflects it ty

HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · The Woodlands, Texas
Excellent
772 approved reviews, newest moderated first
Jason M.
My service was great and very promt and super easy Andrea was a doll and so polite and helpful thank you hfd and when I am done paying this off I hope my credit score reflects it ty
R S.
I would give less than 1 star if i could. SCAM company! They agreed to take my checks as payment, and i sent my first check 2 weeks before due date. They drag their feet processing checks to make you incur $25 late fees. Told me after my "late" payment, " this is why we discourage checks" when in fact they did NOT discourage it. Says it takes 15, 30 sometimes 60 days to process a check. Garbage. They drag their feet processing checks, and hound you via text and email about your "due payment." I stopped my dental invisalign treatments after 13 weeks due to this lousy company-- which is disappointing since i only had 3 mths left. Interest is INSANE. Language barriers as representatives are not english speakers as their first language. Do not waste your time with this crappy, scamming company! I'd rather have teeth problems than deal with lying POS scammers. Beware of this company, do not finance with them or you WILL live to regret it, and be in debt paying double after Interest charges and bullshit late fees.
Response from HFDMar 17, 2026
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns like yours seriously, but we’re unable to locate an account based on the information provided in this review. We’d like the opportunity to look into this further and address your concerns regarding payment processing, fees, and communication. Please contact our support team directly [email protected] with your full name, phone number, and email address so we can assist you.
Elisabete B.
I had a wonderful experience with Farlyn. Her customer service was truly outstanding. She was extremely patient, took the time to listen carefully to my concerns, and made sure she fully understood my issue before taking action. She went above and beyond during our phone call to find the best possible solution for me. She was professional, kind, and very knowledgeable, which made the entire process smooth and stress-free. It’s rare to receive this level of dedication and genuine care. I truly appreciate her help.
Jalisa
Oscar took time to look at previous notes to help me understand my billing due date concerns. Thank you for helping me make a payment and change my billing due date.
Wendy Valle J.
Quiero destacar la excelente atención recibida durante mi llamada. El representante keldrin fue muy amable, paciente y profesional en todo momento. Escuchó atentamente mis dudas, me explicó cada paso con claridad y se aseguró de que entendiera completamente la información proporcionada. Gracias a su ayuda, mi problema se resolvió de manera rápida y eficiente. Sin duda, una experiencia de atención al cliente sobresaliente que demuestra compromiso y empatía hacia el cliente.”
Jessica J.
I was assisted by Eros. He was extremely pleasant and efficient. I couldn’t has asked for any better
Enrique A.
Jennifer provided outstanding customer support! She addressed all of my needs and resolved all my issues!
Franklin C.
Gracias a fernando por su servicio