Aeriel E.
Really easy straight to the point
Really simple straight to the point. Melvin helped me with info on paying off my balance. Thanks

HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · Austin, Texas
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772 approved reviews, newest moderated first
Aeriel E.
Really simple straight to the point. Melvin helped me with info on paying off my balance. Thanks
Lori M.
horrible..no empathy and no resolution only to benefit the company. Filed a complaint with BBB only to find several others for same issue.
Response from HFDJun 2, 2026
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’d like the opportunity to look into this further and address your concerns regarding payment processing, fees, and communication.
Yvonne H.
Melvin was incredibly helpful, patient, and resourceful. My call was quick and easy.
Ashok P.
Great customer service by Alexander
Zinuell
Edwin was really helpful and understanding with my situation. He gave me knowledge of things I wasn’t aware of.
Kelsi
Bryan helped me out very quickly and efficiently he understood my problems he solved swiftly. Great experience this was my first time calling and really happy with the service
Douglas M.
I initially elected to finance but found the money in my HSA. César was very courteous and professional to help me cancel this loan.
Jasmin M.
Very nice and understanding, give me a good plan method