Debra B.
Very good customer service
Very good customer service. Bryan was the one that helped me

HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · The Woodlands, Texas
Excellent
772 approved reviews, newest moderated first
Debra B.
Very good customer service. Bryan was the one that helped me
Charlotte H.
The young lady I talked to today, Gabby was very nice, very helpful.When you are older person, that means a lot.A person takes app that extra time with you to help you to understand Gabby is a very nice young lady.
Matan B.
I hope it will reach to all the small business owners who are considering using HFD as their finance provider for clients - If you considering it, DON’T, PERIOD. ABSOLUTELY SCAMMERS, THERE IS NO REAL CUSTOMER SERVICE TO SPEAK BESIDE TECH SUPPORT, THEY HOLDING FUNDS FROM SMALL BUSINESSES (ALREADY SPOKE WITH SEVERAL BUSINESSES IT HAPPENS TO THEM), FOR TRANSACTIONS CLIENT ARE PAYING FOR AND THEY DONT RELEASE THE FUNDS. THEY ARE TECH COMPANY THAT FUNDED BY A 3RD PARTY SO GOOD LUCK GETTING YOUR MONEY IF THEY HOLD YOUR PAYOUTS. DISGRACEFUL COMPANY AND I HOPE EVERY PERSON THAT READ IT WILL AVOID SIGNING UP WITH THEM.
Response from HFDJul 29, 2026
We're sorry to hear about your experience and understand how frustrating payment delays can be. We'd welcome the chance to look into this directly. Please contact us at [email protected] with your account details so our team can follow up.
Osiria Rose M.
They are great for not giving any interest. They are concise and straight to the point when on calls. Their website is very straightforward and easy to maneuver.
Yeralines
Excelente servicio personas capacitadas para ayudar y colaborar con su atención Keldrin excelente tu servicio
Amanda A.
I had the pleasure of talking to a gentleman named Julian! He was so very helpful and was able to help me out by pushing my due date for my bill out by a week (when I get paid again) thank you so much Mr Julian!
Kaylee M.
Raul provided excellent care with making my payments.
Joanna A.
I ended up having two finance agreements but was only able to see one of them online. Gilbert was very helpful in explaining to me what was going on with my account and in guiding me on how to view my other agreement.