Shane S.
Too small
Too small, need to exchange
Response from GohausSep 11, 2026
We took a look at this for you and see that the return process has started. We hope when the new size lands it's a perfect fit.

Haus is a men’s athletic performance apparel brand built for demanding training and everyday life. Rooted in hybrid training, our gear supports strength training, running, functional fitness, mobility, and recovery—with the versatility to perform wherever you do.Haus represents the constant pursuit of better. We believe fulfillment isn’t found in reaching perfection, but in the lifelong process of growth, resilience, and self-improvement. Our community is made up of people who push beyond their comfort zones, embrace challenges, and keep showing up.Our products are made for the community and shaped by the community. We listen to your feedback and continuously improve our fit, materials, durability, and performance—because our gear is only as strong as the people who wear it.Over 500,000 customers worldwide. Keep chasing better.
Gohaus (gohaus.com) has 581 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Shane S.
Too small, need to exchange
Response from GohausSep 11, 2026
We took a look at this for you and see that the return process has started. We hope when the new size lands it's a perfect fit.
Steven
While I have not received my products yet. Dealing with customer service has been difficult. The sizing was incorrect and I was unable have it corrected even though the shipment was not shipped yet. Now I have to wait to receive the items then re initiate with customer service to try and do an exchange.
Response from GohausSep 9, 2026
Appreciate the feedback here, Steven. This is always a tough one. Orders move into processing quickly so we can get them moving, and sometimes we just can’t catch a change before the order is locked in. Once it arrives, you can exchange for the right size directly through our returns portal: https://squidhaus.loopreturns.com/#/. We’ll make sure you get into the right fit! 💪
Jacob R.
Shipping took 4 days to leave the facility, and another 3 to arrive to me (shipping is from Irving Texas and I’m in southern Texas 8 hours) and I paid for faster shipping
Response from GohausSep 9, 2026
Looks like your order is on the move now, but we definitely want to take a closer look at what happened here. Our team will be reaching out directly!
Louis-François D.
The shipping cost for Canada’s order were too high. I decided to buy it even though the shipping cost were like that but I know people who didn’t buy for this reason. I’m not saying that the shipping should be free but is should at least be less then $25 on a $100 order.
Response from GohausSep 8, 2026
Really appreciate you choosing HAUS and taking the time to share this. Feedback like this matters, and we’re glad you told us!
The Brew B.
Decent brand. The tank tops/wife pleasures are the only items worth the costs/deals in my opinion. Sizing on fitness shorts are off (order a size up) and so are the long sleeve 1/4 zip ups (also order a size up). The “matching sets” don’t even match in color as items look much differently in person than advertised. Disappointed in every purchase outside of the tanks/wife pleasures.
Response from GohausSep 1, 2026
Thanks for taking the time to share your feedback. We’re glad the tanks have been a win, but we’re disappointed the rest of your purchases haven’t hit the same mark. Your feedback around sizing and the color differences between matching pieces is helpful, and a member of our team will be reaching out directly to learn a little more. - Team HAUS
Semmi C.
Slowest delivery system in the world. Please update to not keep your customers waiting 2 1/2 weeks for your product.
Response from GohausAug 31, 2026
Thanks for flagging this! We definitely want to make sure everything with your order is on track. A member of our team will be reaching out directly to take a closer look and help from there. - Team HAUS
why N.
Fitted is more of a compression. Have to pay shipping for returns. Out of stock on many items
Response from GohausAug 30, 2026
Thanks for taking the time to share your experience. Our fitted styles are designed to sit close to the body, and we appreciate the feedback on fit and availability. We’d also like to take a closer look at the return shipping charge you mentioned, as we don’t charge return shipping on eligible returns. Please reach out through our Help Center with your order details so our team can take a look and help. — Team HAUS
Jason D.
Horrible quality tanks that I truly felt scammed after purchasing. The return policy is that they don't offer refunds--only exchanges or store credit. Horrible way to service unsatisfied customers.
Response from GohausAug 17, 2026
Thank you for taking the time to share this. We’re disappointed the tanks didn’t meet your expectations, and we want to better understand what missed the mark with the quality. Our Customer Care team will be reaching out directly to learn more about your experience. — Haus Customer Care