GohausReviews of gohaus.com

4.0581 reviews
Clothing & Underwear

Gohaus

About Gohaus

Haus is a men’s athletic performance apparel brand built for demanding training and everyday life. Rooted in hybrid training, our gear supports strength training, running, functional fitness, mobility, and recovery—with the versatility to perform wherever you do.Haus represents the constant pursuit of better. We believe fulfillment isn’t found in reaching perfection, but in the lifelong process of growth, resilience, and self-improvement. Our community is made up of people who push beyond their comfort zones, embrace challenges, and keep showing up.Our products are made for the community and shaped by the community. We listen to your feedback and continuously improve our fit, materials, durability, and performance—because our gear is only as strong as the people who wear it.Over 500,000 customers worldwide. Keep chasing better.

Gohaus (gohaus.com) has 581 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: gohaus.com
Website: gohaus.com
Category: Clothing & Underwear
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Gohaus reviews

Showing 114 reviews with 1 star · Clear filters

Douglas O.
Jul 19, 2026
Claimed that my return was stuck in…
Claimed that my return was stuck in UPS. Tracking said it’s at their warehouse. They claim it’s not. Multiple email chains of trying to just get my replacement items as the ones sent were not the correct size. They stole $80 from me.
Response from GohausAug 26, 2026
We understand how frustrating the return process and conflicting tracking updates must have felt. We’ve reviewed the details and can confirm that everything has now been processed. If you have any remaining questions, please reply to your existing conversation with our support team. - Team HAUS
lk
Jul 18, 2026
Awful product and return policy
Awful product and return policy
Response from GohausAug 26, 2026
Sorry to hear HAUS wasn’t the right fit for you. We appreciate the feedback and are always looking for ways to improve. If there was an issue with your order, please reach out to our team so we can take a closer look. - Team HAUS
Frankie P.
Jul 16, 2026
Shirts do not fit like advertised
Shirts do not fit like advertised! Customer service is bad. I asked for a refund upon return and they denied it. They also would not apply the 20% discount I was offered. Overall- stay away from them
Response from GohausAug 26, 2026
We’re sorry the fit wasn’t right and that the experience left you disappointed. Thank you for taking the time to share your feedback—it’s been passed along to our team as we continue working to improve the HAUS experience. - Team HAUS
jesse O.
Jul 12, 2026
I ordered three shirts from GoHaus in…
I ordered three shirts from GoHaus in size Large but needed XL. Customer service sent me a return label, and I promptly returned all three shirts. That was over a month ago. Since then, I haven’t received my replacement shirts or a refund. I reached out multiple times by email looking for an update. I was admittedly frustrated and my emails reflected that, but instead of resolving the issue, they replied telling me to “keep this respectful” and then sent another email saying they were “stepping away from this conversation.” Regardless of the tone of the emails, I returned the merchandise as instructed and expected either the replacement items or a refund. A month without a resolution is unacceptable. Based on my experience, I can’t recommend ordering from GoHaus unless you’re prepared to deal with poor post-purchase customer service if something goes wrong.
Response from GohausAug 26, 2026
We understand how frustrating the wait for your return must have been. Our team followed up with you directly, and the matter has since been resolved. We’re taking your feedback on board as we work to improve our post-purchase support. - Team HAUS 💪
I B.
Jul 12, 2026
Yep got scammed
Yep got scammed - product did not ship - customer service avoidant - stay away!!
Response from GohausAug 28, 2026
Definitely not the experience we want for anyone at Haus. If there’s anything still outstanding with your order, please reach out via our Help Center — our team is here and happy to help. - Team HAUS
Kait
Jul 10, 2026
$45 shipping fee for 3 week delivery.
The product itself is good, paying $45 shipping fees for something you order on June 21st to arrive on July 9th is pretty crazy.
Response from GohausAug 28, 2026
Glad to hear you’re loving the product! We hear you on the shipping experience, though — definitely not what we want, and we appreciate you calling it out. Feedback like this helps us keep getting better. - Team HAUS
Ryan P.
Jul 9, 2026
Does not do returns
Does not do returns. They say they do then ignore you.
Response from GohausAug 28, 2026
Sorry to hear this was your experience. We do have a return policy in place, and if there’s anything still outstanding with your order, please reach out via our Help Center — our team is here and happy to help. 💪 - Team HAUS
Robert
Jul 6, 2026
Got scammed
Got scammed, never shipped my order and deletes everyone's comments on IG they have scammed or say anything negative about their experience, been going on there everytime their ad pops up and a group of us try to warn others, they delete every comment within an hour
Response from GohausAug 28, 2026
We’re sorry to hear about your experience. If your order is still outstanding or there’s anything we can help resolve, please reach out via our Help Center — our team is here and happy to take a look. – Team HAUS

GohausReviews of gohaus.com

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Claimed that my return was stuck in…

Awful product and return policy

Shirts do not fit like advertised

I ordered three shirts from GoHaus in…

Yep got scammed

$45 shipping fee for 3 week delivery.

Does not do returns

Got scammed

About Gohaus

About these reviews

More in Clothing & Underwear

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Claimed that my return was stuck in…

Awful product and return policy

Shirts do not fit like advertised

I ordered three shirts from GoHaus in…

Yep got scammed

$45 shipping fee for 3 week delivery.

Does not do returns

Got scammed