GohausReviews of gohaus.com

Order lost in transit. Would not offer refund and replacement order could not be expedited. Overall terrible customer service with no real resolution other than (Sorry your orders going to take a month to get to you) Shipping partner is awful as well. Will not be reordering and taking my business elsewhere

You send me a gift card that is expired related to my return. Can’t get anything right.

I purchased three items and a few moments later in cancelled my purchase for possible fraudulent charges??

The website has NO indication that return/exchange is not possible to Canada. Despite bringing this up with customer service, nothing was done to address this false advertising on the website or assist with the order so as to maintain a future clientele.

I purchased your product through an advertisement on Instagram because I like how it was marketed and it did address something I didn't like about tank tops. However, right after I purchased the product, I am hit with a barrage of emails in my inbox, twice about this exact review before the product even arrived, every single day since I've placed the order I've been receiving emails from Haus. I got three emails that my order has been confirmed among other emails. No body likes a flooded inbox and I'm sure you as well would find this type of engagement excruciatingly annoying. I'd highly suggest you tone it down and create a better workflow on marketing emails. This type of engagement is exactly why people like me and many others would avoid products like this and would just just prefer to order from Amazon and get a single confirmation email and a few updates about the delivery days later instead of 10 emails a day right off the bat. I don't know how you would expect me or any other person to order again when I know I'm going to get constant spam for days after each order. Definitely would not be ordering again if that's the case! Hope this helps you understand how customers feel about your email practices.

Didn’t give me my discount code

Nothing went wrong. I thought I gave you a 5 STAR Rating. William J. Shaffer

Tried reaching out seconds after placing the order as default my old address was auto selected for shipping address when I tried contacting to change it still haven’t heard anything besides rate my experience