Syd
Great until you need something on time
I was thrilled with GoGoMeds until I started taking a prescription that needed to be filled monthly rather than every 3 months. GoGoMeds is so slow when fulfilling a prescription that I ended up missing a week of my medication because of how long their processing time took. I had absolutely no problem when they filled my other script every 3 months. They always called me to have it refilled long before I was close to being out but that has definitely not been the case for this new med that needs to be filled every month. I never get a refill call anymore like I used to and if I don't remember to refill it on my own on the website, I can go days without my medicine which is unacceptable. The prices with GoGoMeds are amazing but you pay a different price in waiting around for them to send your meds.
Response from GoGoMedsDec 7, 2021
Dear Sydney, It sounds like a process issue where we had your 90 day prescription on automatic refill and we don’t have that set up for your 30 day prescription. If that’s the problem, we will change it so there will not be an issue in the future. Thanks Ron RPh



