Denise L.
It was a lengthy process
It was a lengthy process. Not as easy as I thought it would be.
Response from GoGoMedsApr 8, 2022
Dear Denise, Now that you are set up, hopefully refills and new orders are easier. Thanks Ron RPh

GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 111 reviews with 3 stars · Clear filters
Denise L.
It was a lengthy process. Not as easy as I thought it would be.
Response from GoGoMedsApr 8, 2022
Dear Denise, Now that you are set up, hopefully refills and new orders are easier. Thanks Ron RPh
Robin
It was just ok
Response from GoGoMedsApr 8, 2022
Dear Robin, Hopefully you see refills quicker now that we have all the information. Thanks Ron RPh
Stephanie H.
I have only been on Plenity for 6 days now and I have t lost a pound. I take as prescribed and drink lots of water. But no pounds have dropped off yet. I am keeping an open mind and hoping things start to pick up. I do eat less because of the fullness the product creates. I just hope this works for me and isn’t a waste of money
Response from GoGoMedsMar 28, 2022
Dear Stephanie, If you eat less as you mention, it’s the best first step. Couple that with exercise as directed by your physician, you hopefully will be very successful. Thanks Ron RPh
Val
The process to receive Plenity through GoGo Meds (starting on 2/28/22) has been challenging. I experienced several glitches within the ordering system which caused delays in the processing of my shipment. First, the system could not find the prescription that my provider sent. The person I spoke with set up an account for me so that when it did come through, they could expedite things. Two days later, still no updates, so I called as instructed. I was told that the prescription was received, but needed to be reviewed. Then, I received a text notification to view my quote on the website, but the system did not recognize my information. I had to call a third time to have the order put in over the phone. That staff member told me she had to merge my accounts because my name was misspelled in the system creating a separate account. After that I kept receiving text notifications to look at my quote, which I could now view, but there were no patients in the dropdown even if I wanted to order. Because I was unsure if everything was completed, I called a fourth time but had to leave a message. The return caller said that there were issues with merging my accounts and that I should not receive anymore prompts to view my quote and my order should be shipped today (3/8/22). So far, no shipping notifications, but it is early in the morning. Fingers crossed. This experience leaves me wondering how many customers GoGo Meds has lost because they just gave up. Normally, all of my medications are provided by my employer health plan using specific enterprise pharmacies. This particular medication, however is only provided through GoGo Meds, so I had to use them to get it. I am now even more appreciative of our enterprise outpatient pharmacy staff and the streamlined process they have created.
Response from GoGoMedsMar 22, 2022
Dear Val, I’m sorry there were so many issues with delays. We try to make the process streamlined so hopefully you will find that the refill process flows smoothly. Thanks Ron RPh
Marianne
I just started them. I can’t tell if they are working yet. It’s too soon to tell.
Response from GoGoMedsMar 22, 2022
Dear Marianne, I would like to encourage you to stay on schedule, the medication works fantastic for hundreds/thousands of customers. Thanks Ron RPh
Erika
I dislike receiving phone calls to remind me to fill my prescription. I can self-manage my prescription via the website with more passive notifications like emails or text messages. Other pharmacy websites handle re-order much more smoothly than GoGoMeds. Otherwise the service is good. The orders arrive on time and well-packaged.
Response from GoGoMedsMar 7, 2022
Dear Erika, Yes - we will take you off notifications. Most customers like this service aspect but since you do a great job managing your meds, I realize you don’t need it. Thanks Ron RPh
Valued C.
The biggest problem I have is the US Postal service will ship them and they will make it all the way to FL then they go back to Ohio Just to turn around and come all the way back to FL and I am late on some of the meds I have needed. The other bad turn around is refilling scripts. Some I ho no issues what so ever. Others I never get and have to have filled locally. Not sure why you are not able to get refill from dr office but you have no problem getting the script from Walmart? It would be a great service if refills and delivery were both on time and seamless.
Response from GoGoMedsFeb 7, 2022
Dear VC, The process is the same for new prescriptions and refills, it is tough sometimes the reliability of the delivery service in the winter. This winter, UPS has done the best job for us. Thanks Ron RPh
Mary
The meds were easy to get and were shipped quickly however I was unable to talk to anyone so that's the reason for only 3 stars. There was no time provided to expect the call so I missed it when someone called a couple days later. I tried to call back but no response. I was supposed to use texting to get questions answered but a question I asked twice was never answered. Very expensive for just shipping meds.
Response from GoGoMedsJan 13, 2022
Dear Mary, Sorry we missed each other when you called. We will follow up - typically our phone system allows us to handle messages quickly. Thanks Ron RPh