Lynda
Please call me..unacceptable experience needs attention
I have left several messages on both Go Go Meds phone and Primus. My doctor's office gave me a sample of the EpiCeram which I was excited to try. I liked it so they called Go Go Meds to prescribe it and told me I would receive a call from them. No one called me so I called in and spoke to a girl who took my cc info and promised me that my cream would ship out Priority and that I would receive it in a couple of days. I used to live in Northern Ky. and now reside in Florida. It is extremely hot now and the cream was not sent Priority, but 1st Class. Consequently, it took over a week to get here and was delivered on a Saturday, sitting in a mail box that is over 100 degrees for the weekend until I could retrieve it. Had it shipped as promised, PRIORITY, it would have arrived on a week day and this would not have happened. The bottle clearly states that this cream should not be in a temp over 86 degrees. I NEED THIS CREAM right away as my sample is gone! I would like another FRESH bottle shipped to me Priority as the 1st one was supposed to be and a call tag issued for this bottle so it can be returned.



