Morad Fahmy S.
Lufthansa is the worse to fly
The flight from MUNICH to LAX was delayed 3.5 hours prior to take off. The seat of the person sitting in front of me was malfunctioning and remained in the inclined plus position during take off all the way through landing. This made me very uncomfortable throughout the flight. The AC was not the adjustable type but the vent type, it was right above my seat and could not be adjusted even after I complained to the steward that it was freezing cold. I got home sick and it has been 3 weeks and I am not fully recovered yet. Worse service I experienced was on LUFTHANSA.
Response from GoflyfirstJan 6, 2025
Hi Morad, Thank you for taking the time to leave your feedback. We’re truly sorry to hear about the challenges you faced on your flight from Munich to LAX—delays and discomfort during the journey can be so frustrating. We hope you’re feeling much better now. At Go Fly First, we do our best to ensure a smooth booking experience, but some things, like airline delays or in-flight issues, are unfortunately beyond our control. If your review was meant to reflect your experience with the airline rather than our service, we’d really appreciate it if you might consider updating it to focus on your experience with Go Fly First. Your feedback means a lot to us, and we’re always here to make your travels better moving forward. Thank you again, and we look forward to helping with your future journeys!