Wendy M.
Neil was great
Neil was great! He listened very well to the details, always professional in his communication and amazingly patient.
Goflyfirst is listed under Activities & Tours in San Bruno, California, California.
Goflyfirst (goflyfirst.com) has 166 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 153 reviews with 5 stars · Clear filters
Wendy M.
Neil was great! He listened very well to the details, always professional in his communication and amazingly patient.
Ivo C.
Neil Cruz made it easy and efficient! great service!! Ivo Cozzini
Olly P.
Phone and in airport staff were extremely professional and efficient. They very quickly moved us onto an earlier flight due to our connection and some delays in service and we were in the air within 50 minutes of arriving at Goa. Whole team at Goa airport were incredible - thanks!
joe3rd
Go Fly First just saved me several thousand dollars. I fly First or Business exclusively and know what fares to expect regardless of the booking portal. So I never paid much attention to emails from Go Fly First. But this week I found myself needing to get quickly to a Eurasian city from my Eastern US home city. I needed specific dates and a specific airline because it was the only one offering non-stop service. The round trip Business Class airfare on the airline’s website for the flights I needed was almost $10,000. Non-airline booking portals were within a few dollars of that. I started to book it but suddenly remembered Go Fly First. Zoey responded to my email within 15 minutes with a firm quote of less than $5,000. I was stunned and we went back and forth as I questioned the legitimacy of the quote. Every time I had a question or suspiciously requested a clarification, Zoey immediately, professionally and politely answered via email or phone call within a few minutes, including replying to a query I fired off at 9PM Eastern time. Booking process, pricing, ticket restrictions, everything was transparent. The electronic ticket along with a confirmation number as well as seat assignments arrived within an hour after I supplied my credit card info. I quickly logged on to the airline website and there I was, name, tickets, seats, everything confirmed and ready to go! Full disclosure: Mine was not your typical JFK, EWR, IAD jaunt to LHR, CDG, AMS with planes flying back and forth like swarms of mosquitos. So I suspect my savings would be more modest on these common routes. And my tickets are highly restricted. No changes, no whining. Just get on the plane and go. But with thousands of free money in my pocket, who cares? Zoey is my new BFF. I will be calling her again soon.
nora
Neil Cruz is Amazing! He did a great Job! Very professional, friendly and truthful to reach my Expectations. Excellent Customer Satisfaction
Peter R.
Great Prices and service I saved over 2K from what I found on Kayak and Skyscanner. Easy to work with and polite people.
Consumer
I'm writing a review from 2020. This company was terrific when my husband and I were in Japan and needed to cut our trip short as we were concerned the US airports were going to be closed down due to COVID. This company did an amazing job of responding to our immediate need and negotiating a great airline rate for our return. I'm sorry I didn't write this review earlier. I have recommended them to our friends!
PAUL
My wife and I are Australians who until Covid arrived lived in France and now reside back in Perth Australia. Our agent Clint Davies during difficult times for us relative to urgent travel needs recently and for the past 4 years has provided us with exceptional levels of service, cutting through all the noise which can be so confusing and getting us to and from our travel destinations always as required and agreed. We are very happy to provide a high level recommendation to Clint and his company. Paul and Cheryl Maine. Perth WA.