Bud N.
Good job done while processing a return
We purchased a refrigerator on 12/14/21 from Appliance Connection. The refrigerator was finally delivered on 1/12/22 only to find it seriously damaged. We refused the delivery and sent it back. The next day I called Appliance Connection and Evan Cook took the call. Mr Cook processed the return. He answered my questions in a professional manner and said he would place the re-order in advance status putting us in front of the line for delivery since it had been so long since we placed the order. Mr Cook did a good job. He was very helpful and patient while he explained the re-order process. Thank you, William & Cathy Norton
Response from Goedeker'sJan 14, 2022
Thank you for sharing this with us, Mr. and Mrs. Norton! We regret to see that you did have to refuse delivery due to damage. Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Evan Cook. Thank you, The Goedeker's Team