Samantha K.
I spoke with Santiago Di Santo…
I spoke with Santiago Di Santo regarding the timing for delivery of an ice maker. I was able to receive a call back instead of waiting on hold, Santiago was able to answer my questions, and I've had the same positive experience with prior employees as I called about arranging to ship other appliances separately. The only reason I've given 4 stars instead of 5 is because the length of time waiting for items to ship. I realize this is not Appliance Connections fault but still frustrating.
Response from Goedeker'sDec 21, 2021
We are happy to see that you had a positive experience with Santiago when contacting our customer service. We are very sorry for the delay in your order and thank you so very much for your patience and understanding as we work through the challenges caused with the supply chain disruptions. We hope you know your business is extremely important to us all here at Goedeker's! Thank you Goedeker's Team


