Goedeker's is an independent retailer in the United States of major appliances, as well as furniture, housewares, plumbing products, and lighting. We have a single showroom location is in St. Louis, Missouri. Since 2008, we have also sold products through our website.
Goedeker's (goedekers.com) has 168 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Appliances & Electronics · St. Louis, Missouri
Excellent
Appliances & Electronics · Fenton, Missouri
Great
Appliances & Electronics · Kansas City, Missouri
New
Appliances & Electronics · Kansas City, Missouri
New
Showing 111 reviews with 5 stars · Clear filters
Incognito
I needed to cancel a dishwasher order and order another model. The CSR Margaret Carmichael handled the transaction in a very courteous and efficient manner. Good service!
Response from Goedeker'sDec 31, 2021
Thank you for your feedback! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience with Margaret! Thank you, The Goedeker's Team
Jakob D.
Deanna Brooks helped me with an order today and she went out of her way to help me get my product delivered within days, when two other people told me I had to wait two weeks. It took her an extra two phone calls to the delivery company, but she made sure it happened. This was probably the best customer service experience I've ever had- she deserves a raise!
Response from Goedeker'sDec 31, 2021
Thank you for your kind comments about Deanna! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience! Thank you, The Goedeker's Team
Nick
Perach was absolutely outstanding. Answered all of my questions however minor they were and went above and beyond to help me with the issues I was having. Will continue to purchase from the website because of customer service professionals like Perach.
Response from Goedeker'sDec 29, 2021
We appreciate your positive feedback! We pride ourselves on the excellent quality of the products we offer, and we are glad you are happy with the service you received from Perach. Thank you for being a valued customer. Thank you, The Goedeker's Team
Steve S.
Had an issue with an order cancellation and reached out to get the issue resolved. Mike Salcedo was extremely helpful and was able provide a solution that worked out for all parties. He was very understanding and made sure I was pleased with the outcome.
Response from Goedeker'sDec 29, 2021
Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience with Mike! Thank you, Goedeker's Team
tb
Great help from Mike Salcedo!
Response from Goedeker'sDec 29, 2021
Thank you for your kind comments about Mike! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience! Thank you, The Goedeker's Team
K. C.
AppIiances Connection was very helpful and informative as I researched my purchase of a built-in oven. Not only did the site have a lot of relevant and helpful information, I was able to talk directly with the installer to answer some very technical questions. I ordered the Miele built-in oven on the Friday before Christmas. Much to my surprise, given the holiday, the low stock and the supply chain problems, it was shipped the next day and arrived on Monday the 20th! The delivery people were very polite and professional; they unpacked it and left it ready for installation. I was told that the trim kit for the oven had been backordered but would arrive the first week in January. Customer service has promptly informed me about the status of the items and responded very quickly to my clarifying questions. A great experience!
Response from Goedeker'sDec 29, 2021
We appreciate your positive feedback! We pride ourselves on the excellent quality of the products we offer, and services to take the stress of delivery and installation off your shoulders. We are glad to see that you are satisfied with your experience with our company. Thank you for being a valued customer.
Melanie L.
I spoke with Jodi Barney today. I ordered my range almost a year ago. In no way is that goedekers fault, its the manufacturer. She was so great, pleasant, professional, personable, and humane. I got all my questions answered. She is the best representative I have spoken with from goedekers. She went above and beyond doing the research for my order! Thank you Jodi and goedekers!!!
Response from Goedeker'sDec 28, 2021
Thank you for your kind comments about Jodi. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience! We thank you so very much for your patience and understanding as we work through the supply chain disruptions. Thank you, The Goedeker's Team
Sharon C.
Customer service was great
Response from Goedeker'sDec 28, 2021
Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience! Thank you, The Goedeker's Team