Pamela N -.
Changed Review!!! Customer Support - Not Responsive to problem
I have updated my review of this. I am now 100% satisfied with the outcome of my order and giving 5 stars. After my review, customer service contacted me and made everything right. Perhaps because of the time of the year....I'm not sure, but I would now, not hesitate in purchasing from this company again. I contacted you 12/26/22 about a cut of some sort on one item ordered. I have not yet received a reply to that problem even though I sent in a picture of the defect. I gave this sweatshirt to my husband on our anniversary on 12/31/22, so I could give it to him, but I had to clarify that the company still hadn't contacted me about the problem. Today is 1/5/23 and as far as I can tell, I have still not received a message about the situation. I am looking for a replacement sweatshirt and information about what needs to happen to the faulty item.
Response from godmerch.comJan 6, 2023
Hi Pamela, We are so sorry that the shirt you received was defective. Could you please send us the picture of the shirt again? It might be missed somehow, so we have not received it. Also, we've sent you a new email for additional assistance. Please help us check your inbox. Hope to hear from you soon. Thank you!




