godmerch.comReviews of godmerch.com

Since I have gotten a reply I will be updating this review accordingly. While I did an email and have proof, I will also mention that I have already sent a message to Godmerch through Amazon's message seller feature and am awaiting a response. If proof is needed, I have screenshots.

Not sure what to think, cant get a hold of anyone for an update on my order... Ordered a sweatshirt on 12/8 and charged same day. USPS shipping label was created on 12/10, but USPS doesn't have the product and I cannot get ahold of anyone at Godmerch... I really hope I can get my product before the holidays. Update from a few days later… a representative reached out, apologizing for the delay and asked I check back in a few days. It’s been a few days and I’ve had two additional follow up emails ignored. In the off-chance they are getting this feedback, please advise when I can expect my merchandise or refund me.

My order said that it has been waiting since 12-4 for usps pickup. No answer when I call just that their mailbox is full and no one has answered by email. I assume I have lost my money! Very disappointed

Ordered a sweatshirt on 11/13/24. I did receive a confirmation email but have not received the product. Have tried to call and email on several occasions but have not gotten a response. I am under the impression that this is a scam. Phone number does not even ring, and voicemail is full.

Ordered product 12/9/24 and have not received a order confirmation, but credit card was charged on 12/9.... Please Help! Thanks

I could never put in to words the amazing experience I’ve had with Godmerch, but I’ll try. I randomly got on social media to pass the time, and a Godmerch ad popped up. It was the perfect idea and perfect timing. This holiday season my mom wasn’t feeling her best and wanted the closeness of family. We couldn’t all be there so I figured this personalized sweater with all of our names would be perfect. Excitedly I left off a name and had to reorder, but the kindness and professionalism from their customer service staff was EXCEPTIONAL! I was nervous because online shopping and personalized orders can sometimes be hit or miss but this was by far the best customers service I’ve ever experienced. From communication to compassion…everything was heart felt. Not only did they rectify MY hiccup with ease… they also presented fast delivery service and the sweater is GORGEOUS! Godmerch thank you a million times over. This is the hardest holiday season for my family and I never expected to be reminded that on the other end of a screen, whether it be a mobile device or computer, are compassionate people who genuinely enjoy what they do. I’m so glad that I did and I’m glad it was with this company. It may seem small, like a regular order but THIS order may be the last Christmas sweater she’ll be able to wear and because of your kindness she’ll be able to enjoy it and I’ll always remember the amazing people who made it happen. So thank you and I pray your business continues to grow and more people are drawn to you all because in this busy and hectic world…you all remind us that kind and caring people are still out there.

This business sucks won’t answer phone or respond

Customer service was great when I needed help with my order. My mom got her sweatshirt and it was even cuter in person! Will be ordering again.