GoChumboReviews of gochumbo.com

Just don't waste your time. I was all excited about ordering the bra and trying it out. I ordered and about a week later reached out for the status on my order. They got right back to me with the info. Fast forward about a month later the package was marked delivered but there was no package. I have reached out multiple times and nothing. No one has responded about the missing package. At this point I don't even want to try the bra I just want my money back. I am a loyal customer and will purchase from one company every time I need something. How does any company expect to have and/or keep returning customers like this? UPDATE: I did receive a response which a question I answered and since then haven't heard back. I emailed in the same thread asking for a refund at this point because we aren't getting anywhere and crickets. The communication is horrible with Chumbo and so is the service as a whole. It's so easy to make customers happy but just as easy to upset them. I made a purchase, do not have my product and I am now being ignored.

The company had this response to say to my original review: "Hi Penelope C, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email support gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email." If GoChumbo had actually taken the time to read my review they would have seen I said I already emailed several times. Again, I have emailed 2 days ago with no response. That's email number 7 with no reply. If you really cared about my experience you would give me my $60 back. Terrible customer service.

Item delivered only after chasing for over a month. I want to return the item and it’s all gone quiet. I’ve sent 4 emails and have been ignored so far. The good reviews on here are very suspicious with poor English. Avoid!!!!

The bra I got was Definitely too small for any big chested ladies. I ordered a DDD and it don’t even cover half of my boob. Also since it is drop shipped it took a month and a half to receive!!! I can’t even return it because you can only return items within 30 days and I didn’t even get the thing until after that. I also tried to leave a review on their website and it won’t let me because of my email apparently “isn’t from an existing purchase” which is just bs for “we don’t want any bad reviews on our site”. EXTREMELY UNHAPPY WOTH THIS PURCHASE.

Don't be scammed by this company. It is coming from China. If you need to return it they want it shipped back to China. If you are not willing to ship back to China they will give you $5 and you can keep a product you don't want and cant use. No where on the website does it say product is coming from China. They say free shipping. What a joke. Then it takes over 2 months to get. Product is not true to size and really just crap. Don't fall into this scam. **Don't expect them to fix issue even through cumtomer service. They say they will but have now stopped even responding to my email requests. Even after below company response. Nothing has been done to fix issue**

Never received my item. I sent a request to cancel and refund my money. The company did reply stating the order had been canceled and a refund would be received. As of today, I haven’t received anything. Your response is standard…..You have been notified 5 times with everything you need to identify this order. You are delaying. I want my refund.

Waiting for my package for 6 weeks...still nothing. I have written several times that I want a refund....but still haven't received it. Buyers beware this company will screw you over and over

Bad experience it’s been a month I haven’t received my order