Charles L.
Great products and fast shipping.
Great products and fast shipping.
Response from GOBISep 1, 2026
We're so happy to hear you enjoyed our products and appreciated our quick shipping! Thank you for your wonderful feedback. The GOBI Team 🔥❄️

GOBI is a woman-owned personal climate brand built for people who refuse to let the weather decide what their day looks like.For more than a decade, we’ve designed gear that helps people stay comfortable through changing conditions, from heated apparel and accessories for cold days to cooling and sun-protection gear for warmer ones. Our goal is simple: give people more control over their comfort so they can keep working, exploring, traveling, cheering from the sidelines, and enjoying life outdoors in every season.Our lineup includes heated vests, heated jackets, heated hoodies, heated gloves, heated socks, heated base layers, heated blankets, heated chairs, cooling vests, wearable cooling gear, and sun-protection apparel. We design products for a wide range of people and activities, including outdoor recreation, work, travel, hunting, sporting events, everyday errands, and time spent outside with family and friends.GOBI products are designed with real life in mind. We focus on comfortable fits, intuitive controls, practical features, and versatile styles that integrate easily into your everyday routine. Our heated gear uses rechargeable battery-powered technology to provide on-demand warmth, while our cooling and sun-protection products are designed to help make hot and sunny conditions more manageable.We listen closely to customer feedback and continually refine our products based on how they are actually used. Because comfort is about more than temperature. It is about having the freedom to get outside, get things done, and enjoy more of your day regardless of the forecast.
GOBI (gobiheat.com) has 194 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Charles L.
Great products and fast shipping.
Response from GOBISep 1, 2026
We're so happy to hear you enjoyed our products and appreciated our quick shipping! Thank you for your wonderful feedback. The GOBI Team 🔥❄️
Lisa H.
After 2 years the jackets eventually stop working. I have purchased 4 for myself and others as gifts. Disappointed that it's not worth the investment 😞
Response from GOBISep 1, 2026
Hi, We’re sorry to hear that your jackets stopped working after 2 years, and we understand your disappointment. We see that your last order was placed in 2022. Please note that our heated products are covered by a 1-year warranty. We also couldn’t find any previous emails from you reporting issues with your jackets. That said, we’d still like to address your concerns and see how we can help. We’re reaching out to you via email so we can learn more about the issues and further assist you. The GOBI Team 🔥❄️
Eddie
The quick and easy ordering and shipping process. The product has been a game changer for the winter months on the farm.
Response from GOBISep 1, 2026
Thank you for sharing your experience! We’re so glad to hear that you found the ordering and shipping process quick and easy. Even better, it’s wonderful to know that our product has been a game changer for you during those cold winter months on the farm! Stay warm and comfortable out there. The GOBI Team 🔥❄️
Paul D.
The description said the ice pack with the pump would maintain coolness for up to 8 hours. It lasted 30 minutes at best. The product was shelved, not to be used again.
Response from GOBISep 1, 2026
Hi, We’re sorry to hear that the cooling performance did not meet your expectations. We’d also like to clarify that the “up to 8 hours” refers to the battery life and how long the pump can operate, rather than the ice pack maintaining its frozen temperature for 8 hours. The actual cooling duration of the ice pack can vary depending on factors such as ambient temperature, activity level, and usage conditions. That said, we understand your frustration and appreciate you bringing this to our attention. The GOBI Team 🔥❄️
Jaymie M.
I bought another charging cord and battery still won’t charge. My third battery now and second charger $400 jacket and $200 chair you’d think it would have a better battery
Response from GOBISep 1, 2026
Hi, We’re really sorry to hear you’ve had this experience, especially after trying multiple chargers. We’re reaching out to you via email to learn more about the batteries you have and to confirm that the correct chargers and charging cords are being used. We’d also like to review your purchase history and see what warranty or other options may be available to help resolve this for you. The GOBI Team 🔥❄️
Edward B.
I really enjoyed the warmth of the back in the front. It would be nice to include the arms.
Response from GOBISep 1, 2026
Thank you for your feedback! We’re glad you enjoyed the warmth of the Jacket. If you’re looking for warmth in the arms as well, we recommend checking out our Kaya Heated Parka, which features heated elements in the arms for added warmth. The GOBI Team 🔥❄️
Sean W.
Over all it worked great, the only issue I had was with the ice pack. I seemed to melt very fast, and after that it was kinda pointless. I think some little tweaks would make a big improvement and maybe a little less costly considering most people don’t have the money to spend on something like that. Other than that great idea. Happy I bought it
Response from GOBISep 1, 2026
Hi, Thank you for your feedback! We’re glad to hear you’re happy with your purchase. We appreciate your suggestion about improving the ice pack and will be sure to share your feedback with our team. Thank you for choosing GOBI! The GOBI Team 🔥❄️
Brian H.
Kept me warm on cold days on the lake striper fishing
Response from GOBISep 1, 2026
We're glad our product kept you warm during your striper fishing trips on the lake. We appreciate your feedback! The GOBI Team 🔥❄️