GoatGunsReviews of goatguns.com

If I could give them zero stars I would! I was excited to start my boyfriends collection for Christmas. I placed an order on 12/17, with expected delivery date of 12/22-12/24. I received an email from them on 12/19 that my order was ready to ship and awaiting carrier pickup. I have emailed them multiple times asking where my order is. I was told it's waiting to be shipped. I asked them to cancel the order once it didn't arrive in time for Christmas. They can't cancel "custom order" what BS!! But, I can return it for a credit with a $5 reprocessing fee IF I actually receive it!! Today is 12/27. and my order still HASN'T shipped! They have awful customer service. I'm not to sure that this company isn't a scam to be honest. Buyers Beware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Right of the box it’s wrong!! This is a honest review, person from the U.S. expecting quality you state. The product is china based so expect issues (goatguns, do you do QC or is it a third party?). It’s frustrating when the issue makes the product you pay useless. Goat-poop experience if you are hoping to give as a present to someone else. Word of advice to anyone thinking of these, at least don’t get any Ak47 and good luck with any other.

Absolutely atrocious customer service. Let me rephrase, there is no customer service. Good luck returning anything. And good luck trying to get in tocuh with anyone. I've been trying to get in contact with someone, anyone, because there's an error accessing my return label. However, there is only a support email that simply sends out automated messages. Additionally, the gun I ordered wasn't even built well. Everything rattled, and felt like it was going to break or fall apart. I ordered their most popular item, the AR, and I was severely disappointed. Disappointed in the gun, disappointed with this experience, and disappointed for their lack of real support.

Just got the barret M82A1and the quality is amazing. only took 4 days from the time of order to get to my door. can not wait till i get my next gun. great company and great people. I have had no issue yet from anything...

My fiancée ordered me one of their products for Christmas and they charged her account but did not send it. She is currently fighting their customer service who claims they did not receive her order. If you really want one of their products buy it on ebay or through a 3rd party seller who you can get a refund from. All Goat Guns did was take her money and tell her to kick rocks. Awful company, awful customer service, all around terrible.

Outstanding service and customer support. This little armory has me hooked. I currently have the’Murica’ 45, SVD, M16A1, MK 22, and the RPK. Love them all as well as putting them together. Great job Sarge, from one vet to another.

I purchased 2 guns, and the MRAD was missing some pieces. So, I emailed their support over a month ago, and have yet to get a response. At the price point these are at, I would expect a better product, and support. Don't waste your money on this.

I first bought 3 in a sportsman warehouse: the RPG, the 1911, and the ak-47. I was amazed at the details, and I loved them so much that I ordered the ak-12. upon receiving it, it was broken. BUT the best part is the customer service, they immediately sent out a replacement!!!!