Go AnswerReviews of goanswer.io

Have had several issues - have to triple check everything we inquire about, answering service agents have no energy in their calls and it sounds like a rustling phone ling at the onset of each call.

Not good for business owners big was of time and money! Multiple meetings to correct problems with agents not following the scripts is critical as the agents represent your company. Agents just take poor messages to callback with no critical information frustrating customers with broken english. The management says they will work on training but no improvemnts over the course of a month. Do not use this service!

everyone is not on the same page, I can't get hold of anyone when I need assistance, they told me they would be there, I guess they get the sale and don't think about us anymore

Signed Up With GoAnswer Signing up was as easy as possible. I received a call from a representative just minutes after browsing the pricing plans on the GoAnswer website and using the web chat tool. All of our questions were answered and we were provided instructions on how to get our account established.

Nazar Alexander was awesome to work with. He delivered everything that he said would happen. Very happy with the experience.

We just started and so far so good! very professional when answering calls and Pricing wise is very fair and affordable! Keep up the GOOD work and Happy New Year!!!

Their service fills a void that small businesses have always struggled with. And they offer a great 30 days trial, so you can see the benefit before making a move.

If I could give NEGATIVE REPORT I would - ABSOLUTE WORST COMPANY EVER