Go AnswerReviews of goanswer.io

they're 100% professional? they call you when they promise? not only did I speak with the gentleman? I spoke with the lady the representatives and this is the only place as long as I'm in business I prefer to deal with because his name I forgot his name right now I'm driving but I know the lady account manager was Dina amazing amazing amazing I've just recommended five more of my friends in my meeting just now to deal with them go answer out of my 20 years of being in business first time I walked away from any person doing business with that I had a smile and a 100% confidence that they're going to do what they promise so I give five stars what she could be more

Rick and Dina made the vendor onboarding experience easy and quick, and the switch to the new service was seamless.

Our experience with GoAnswer was excellent. Their representatives were thoroughly professional and presented our firm in a highly positive light to clients and non-clients alike. The technical aspects of integrating them with our phone system were seamless and worked without incident. Customer support was also excellent. This is a great company that understands its customers' businesses and needs.

Perfect solution! We use a mix of the AI and Human receptionist for our sunglass business and it’s been a great experience. The AI answers basic questions and if someone wants to speak to a human it gets escalated to their team of live receptionists. All our calls are picked up and logged 24/7/365. Price is also great compared to other services I’ve looked at. Thank you!

Team was helpful and responsive!

Blandina was super helpful and responded so quickly to my recet concerns :)

The peolpe answering the phone are wonderul, empathetic and very professional. The support was great and the behind the scenes set up team were knowledgable and kind. This was great for my startup business and I would recommend them highly!

Overall, Go Answer did a great job of handling our customer calls during the evenings and weekends when we were closed. They took the time to understand our business and the biggest issues we faced with customers so they could best assist our customers. Our only frustration was they could not quite cover some of the issues as thoroughly as we would have liked and small % of their reps did not do as good of a job covering our needs which hurt our reputation and customer support rank with those specific customers. Again, overall a great company.