Go AnswerReviews of goanswer.io

Cultural Vistas, a nonprofit exchange organization which develops international professional experiences, has been working with 1-888-Go-ANSWER for the past 4 months. This service is available to all our exchange participants, about 4,500 per year, in case they experience an emergency situation outside of our business hours. Since we have many Inbound programs and therefore many different staff at Cultural Vistas to be contacted in case of an emergency, the protocol we expect 1-888-Go-ANSWER to follow is quite complex. As a consequence, the first couple of weeks had a few expected bumps in the road. However, all issues were addressed quickly and courteously by our 1-888-Go-ANSWER account manager, Adom. We are very happy with the service provided by 1-888-Go-ANSWER to our participants and staff. Roxana

Go Answer is the best company for any answering service, many customers that call our company phone number experience the easy going receptionist, and the good thing about Go Answer is that they have a staff to handle our calls while also the monthly bill is affordable and i mean affordable,i would definitely recommend anyone to join go answer as their primary answering service these guys are the best at what they do, no reason why a company shouldn't join, because the cost is great service and it is above 5 stars.

888-goanswer is top notch. They have been great to deal with and provide exceptional service. I would highly recommend them to anyone looking for an offshore solution. We look forward to working with them further in the future and in expanding our relationship.

We use Go Answer as a our call center and they provide excellent service. They are very involved on our account and their team is committed to providing the best in class customer service. Very easy to work with . We recommend them highly

Receptionists do not take good messages and frequently cannot speak/understand clear English resulting in my customers relating their frustration. Common names are frequently mispronounced and when I request for a message to be taken it rarely is successfully completed. I have called and complained and there has been no long-term improvement. Will be looking for a new service.

This answering service has helped us in Q4 for the past 4 years with ticketing and order entry. For e-commerce companies, this is a great way to help with overflow and spikes in call volume.

I can't tell you how many times 1888goanswer has captured leads from calls late at night. They have been great for my business and worth every penny.

You can not find a better Answering service around. Have used them for 3 years now and they only get better. If you need a robust answering service look no further.