Go-OpticReviews of go-optic.com

Absolutely the worst! I will never buy from them again!!!! If everything goes good, it is fine. But if you have a problem they are ghosts! They sent me the wrong pair of glasses. Then they tried to charge me to send them back. Then they wouldn't send the new glasses until they received the wrong pair back. They didn't order the correct pair until the wrong pair was received back. It has been 5 weeks and there is still no sign of the glasses I ordered! I asked for expedited shipping since it has taken so long and they said they would charge me! They messed up and could care less to make it right. I have called in and they will not answer or call back. Just an email once a week. I couldn't be more frustrated.

stop annoying requirement

You cancelled two of my orders said it was no longer available yet you took my money and will keep it for 7-10 business days .....and i went out this evening and it was going to allow me to order it .........NOT GOOD

Great experience. Easy to navigate website and order. The free shipping was certainly a bonus.

Great selection of prescription frames from a lot of different brands. I needed smaller frames (lens diameter 46 to 49) and they had more to choose from than any other sites I looked through. This was my first purchase, so I don't know yet whether my order will arrive in a few business days as they claim.

Frame in stock, options available, seamless process, Thank you!

What I was looking for at a great price

Sent me defective bent crooked frames with the lenses gapped and not even touching the frame in 3 places Customer service via phone and emails were rude and they told me to get “them fixed myself”. They refused to let me speak with a manager despite 5 separate request I made over 72 hrs of receiving the glasses. They refused to let me return or replacement, nor refund. Despite being within guidelines of their warranty. They have an “F” with Better Business and now I see they have tons of horrible reviews with others having a similar issue like mine