GNCReviews of gnc.com

I like the fact that they're everywhere. Only thing is, it's more expensive than other stores.

I went into a GNC store in the Bronx on White Plains Road in the Bronx. I picked up a few items and went to the cashier to pay for them. The Associate rang up my items. I was going to pay with a debit card. I asked the Associate what the total was for the items. The Associate was very rude and would not answer my question. I told him never mind. I left the items on the counter and left the store. I have not been back since. I do not have to deal with rude Associates. I decided not to return to this GNC Store.

Fix your website payment system. I can’t place order on the website, tried with several credit cards, all can’t went through. I checked with my card issuer and there’s no hold or any issue. GNC chat agent always saying my card has issue and cannot provide any further instructions or assistance.

I subscribed to a service from GNC and due to covid my first package never arrived. A kind letter staying problems due to the virus would keep me from receiving my package but the next was sure to come.The first box had powder all inside from a damaged package but the box was undamaged. It was sent that way. Now it's time for renewal and I got hosed. I never got what I paid for and now they want more money. I received SOME of what I paid for but that is unacceptable to me. Now on my last box I got a letter inside stating I would get money off if I bought something. A coupon for another purchase is not what was offered. I have had issues over the years but this is the last time I'll allow them to do this. I am tired of companies getting away with lying and stealing from me.

They sold me GNC Amplied Heat Extreme 180. When I took it, I noticed the capsules smelled odd and I felt terrible when consumed. I checked the label to find the product expired in 2016! 5 years ago! I am disgusted and the company refuses to refund me. This is atrocious business etiquette.

Placed an online in store pick up order. After 2 hours I never heard that the order was ready. After getting there to pick up, no customers were in the store and I literally picked up my items from the shelf and filled my own order. The clerk seemed non interested. I will never shop there again

I placed an online order and received the wrong products. Tried to return to the store and after an hour the lady still wouldn't exchange for correct product. Went home called customer service, they gave me an approval number. Went back to store and still wouldn't exchange for correct product. I asked for a refund and they tried to refund for less than I paid. Finally got them to agree to refund correct amount but had to argue to get a confirmation email about our conversation. I will not be doing business with GNC again.

I placed an order for $685.65 - days went by and no order # so called them - no history of order - twice disconnected. Then on third call they said could not process because amount too high, problem with a Chase CC, sorry not send email. I asked for an email stating this (BTW they did NOT want me to call my bank - what! - even bank said odd). They said sent but never received. So I have to wait for the pending charge to drop off as they could slip in this order when they find their products which means if order from another I'd have too much product. Communications and honesty are lacking with GNC.COM - not ready for an online presence.