GNCReviews of gnc.com

bought my whey here, arrived on time and still a while from the expiry, thought not my fav whey amongst other brand but value for money

The cancellation policies/customer support are terrible. There is no way to cancel an order from the website, forcing you to contact them during their limited hours. The confirmation emails only arrive when the order is shipped, which means you can’t even contact support about the order until it ships. When it ships, they say there is nothing they can do. Beware and please do not buy from this place. There is a reason they almost went out of business.

I bought 6 grapeseeds and 5 of them were already expired. Talked to their customer services and sent the pictures of the bottles, but they refused to refund me. This was my very first order and really disappointed.

I recently went onto GNC's website to buy dietary supplements. I then got a confirmation email saying that I would soon get my order number, tracking number, and other information: "We are currently processing your order and are excited to be a part of your journey to Live Well. You will be receiving a confirmation email from GNC shortly with more information like your order number, shipping information, billing summary and more." Days passed without anything. So I contacted GNC and a representative told me that my order was canceled, because it was placed from Spain. This is a lie. I placed the order from the United States. And why did I not get any cancelation notices? The representative tried to place a new order but told me that my address was invalid, without giving me a reason. I told this representative to enter my address without any apartment number, but my address was still invalid. I told the representative to abbreviate my address, but my address was still invalid. The representative could not place an order for me and told me that there would be an investigation, and that I would get a response soon. I then tried to place orders by myself, but I got error messages with no explanations. I waited for the promised responses for a long time, but did not get any, so I contacted customer service again. This representative did not do anything useful for me, but instead, asked me many questions, put me on hold many times, did not tell me why I could not place any orders and why my address was always considered invalid, and told me that there would be an investigation, and that I would get a response soon. I waited for a long time, but I did not receive any responses.

SHAME ON GNC! GNC has an ad on TV for Nugenix, say text to 32321 to get a bottle of Nugenix, ABSOLUTELY FREE! THEN THEY ASK FOR MONEY! NOW ABSOLUTELY FREE MEANS JUST THAT! STUFF LIKE THIS IS A SCAM! FRANK AND DOUG ARE PART OF A SCAM!

Do not use this company, they only care about making money. I accidentally ordered an incorrect item, but even though I contacted the customer helpline immediately, they were not able cancel. Returns are at the customer’s expense, so cost me almost as much as the actual product to return the item. I am still to receive a refund, but won’t be surprised if there is some other reason why they decline the refund. You have been warned!

If i could give them 0 i would. I recently tried to purchase the Prime Energy drink and i was waiting 3 days for tracking information until i recently contacted them (today) with the reply of they couldn't deliver it as there was a maximum amount of products you can order (not stated on the site).

Ordered online. Package arrived in a greatly oversized box with no packing material. The containers are rolling around in the large box. On container is dented. I assume the contents are pulverized