GLS CanadaReviews of gls-canada.com

I still have not received my products after being told by the shipping company that I would receive them by June 23rd. For the amount I spent you would have thought that my products would have been sent through Canada post. But you they were sent through a company (GLS) that hasn’t been able to deliver my products after SIX DAYS of it being in the same province as me, yet somehow it was able to get from Toronto to Calgary in FOUR HOURS. Yeah, explain that one. Calling their customer service is a nightmare, the automation prompts you, then when you hit the prompt it will tell you it is invalid. If you do manage to get through you are met with customer service reps who clearly don’t give a flying you know what.

une étoile c'est même déjà de trop , le pire service que j'ai eu de ma vie , mon entreprise passe pour une mauvaise a cause de leurs service médiocre . Trois jours qu'il ne passe pas chercher un colis qu'il remet toujours au lendemain ou le livreur ne veux juste pas passer ! Trois jours qu'il on toujours des excuses de leurs mauvais service .En tout cas je ne recommande vraiment gls c'est dommage .

Driver left parcel on doorstep which is 10 feet away from the sidewalk in the worst part of downtown Chilliwack OBVIOUSL:Y someone is going to steal it and I caught them had to chase them down to get my package. Maybe some driver intuition? LAME

5/29 @ 12:00: Booked pickup from GLS through a third party shipping service. 5/29 @ 14:59: Courier scanned "Nothing to pickup" 6/1 @ 10:00: Courier apologized for the delay, told me it was scanned as nothing to pick up by their employee, and ensured me my package would be picked up shortly. 6/1 @15:45: Cancelled pickup and went with another service. You can't honestly expect people to trust their package will arrive when this is how you treat their pickup. I should have read reviews and saved myself some time, because this is ridiculous.

Absoulte dog shit company, lost 1 package for 2 weeks, finally got it to me, 2nd package has been lost for 3 weeks now and now that I chewed them out, it's magically damaged... I REALLY HATE THEM.

Horrible company. They just left a note at the front door with a phone # to arrange a pick up. They didn't even phone or try to reach me over the intercom system at the apartment building. Tried to phone the company but couldn't reach anybody, could only leave a voice mail. No return call yet.

If I could rate this lower than 1 star I absolutely would. First of all this was my very first experience between Altimax & Armour Transport, and definitely my last, and oh boy what a crap show. Waited 2 days for my package and got the complete run around. At the end I was informed the package was disposed of in the dumpster in the parking lot where I live. I checked all 6 dumpsters and there was nothing there. Beyond devastated and can't get anywhere with anyone regarding this matter 🤦‍♀️

Oh, they didn't have enough time to deliver a package on Friday. Then they tell me Monday and now that because they don't have room on the truck, they can't deliver it until tomorrow. Well, everybody should know, do not use GLS because they don't care for customer service and I'm going to get them to be known. As the worst delivery service ever, I am actually pulling where I get my parts. Because they use GLS and I'm taking my customers with me.