GLS CanadaReviews of gls-canada.com

Très mauvais service et mise-à-jour du tracking erroné. Ça me disait l’arrivé à leur entrepôt avant-hier. Hier matin à 7:35 ça me dit que le colis est sorti pour la livraison et que je l’aurais d’ici la fin de la journée. À presque 21h ça indique à nouveau qu’il est en transit et sorti de leur terminal pour finalement 23:30 indiquer qu’il est en transit et vient d’arriver à leur terminal. Soit ils ne savent pas gérer leur livraison ou soit le message que j’allais le recevoir car il était en livraison c’était de un mensonge de leur part et le savent très bien!!! Bref je n’ai pas reçu mon colis et je sais pas quand je l’airai. Cette compagnie c’est du n’importe quoi et je comprends qu’ils n’ont que des mauvais commentaires!!!!

gls-canada.com gave me a tough time but i'm glad the team on banner helped

Sérieusement c'est la pire compagnie livraison que je n'est jamais vu... Sur 5 commande 3 est arriver plus de 24h en retard , une qui ce son trompé d'adresse, il ne son pas fiable,ne mettre jamais à jours leur suivis, plus de 40 min d'attente au téléphone pour finalement me tanné et raccrocher,

Absolute WORST courier service ever ! I was not home to make contact with the courier, but did check Tracking online when I got home. To my surprise, it showed a picture of my item in the public area by the front door of my building. I immediately went to get this, however my package was not there. Very upsetting to say the least ! For starters, this was to be a 'Signature Required Delivery'.I was not home, Courier needs to leave a 'Doortag' stating re-delivery attempt will be made or item can be picked up at a depot. No 'Doortag' was left, instead, Courier gained unauthorized entry into the building & took a picture of my package in the public area by the front door. The next issue is disturbing :Tracking shows a picture of 2 sloppy initials entered into the 'Signature Box' ! I did not authorize any 'third party' to enter a signature for this transaction, nor would any of my neighbors have done this without my permission. This is fraud & a criminal offence. One can only speculate as to who may have entered those initials without my permission. Lastly, 'Signature Required Delivery' does not require pictures as 'proof' of delivery. That job is taken care of by validating the identity & receiving the full signature of the recipient. A 1 star rating from everyone here should tell you everything you need to know. Stay away from these people...protect your purchase from theft.

The tracking service is so bad. Also, your workers are clearly overworked. This is not feedback against the driver, but rather upper management. You should be ashamed. Please please give more detailed updates. Also, gps tracking would be appreciated. Item was meant to be delivered by 12pm and the time kept getting pushed back all day. Still waiting at home (as this is an expensive item) with the delivery timer just extending. This again is not the driver's fault. They were clearly provided too many deliveries to complete. Hire more staff or shut down. OR, fire your overpaid CEO who makes a staggering $10,000,000+ CAD per year. You could hire 170 more drivers while paying them well above the livable wage which would increase customer satisfaction greatly and would improve the lives of those who are in need of a job.

Zero star would be more appropriate...I had a 4 packages delivery. They delivered 2 and lost 2...Not small boxes,,,60 inches wide. I reported the issue. They said to wait 48 hours and someone will call me for a update. 48 hours later (during the week)...no news. I called back and they had no clue what I was talking about. Worst courier service ever

they have unprofesional delivery ppl. impolite. do not care about the package.

My shipment was addressed to a business. The business opens at 9am but the package was left outside at 7:58 am. VERY UNPROFESSIONAL DELIVERY SERVICE!