GLOWYY - Premium Skincare & BeautyReviews of glowyy.com

After seeing an article indicating that GLOWYY had much coveted hand sanitizer in stock I ordered some before doing my normal check of reviews of a new vendor. I was VERY nervous after reading many on this site after I placed the order, especially when it became clear that I would not receive my product by the delivery date promised on their site at the time of purchase. During the wait I had several rounds of back and forth with customer service via email where they responded quickly assured me that my product would indeed be delivered. Which it ultimately was. For reference, I placed my order on 4/19 where the ship by date was indicated to be 4/22. On 5/1, a shipping label was created and the package was put in the USPS system on 5/7. I received it on 5/11. The product itself is great. So deduct 1 star, for unrealistic expectations and refusal to cancel my order when I requested they do so. That said, I'm glad they didn't cancel it....

The order did take a while, prompting a inquiry to support. The support people answered right away on a weekend and explained the usual shipping delays were still happening. But things were cool, eventually got the order. These are tough times.

Took my money on my credit card 2 months ago and never sent the product. Just sent me worthless emails though I asked for a refund. I don't wait 60 days for any product from anyone. Having my bank step in to reverse the charge. Sanitizer is available all over the place now no excuse for 60 day delay. Hope you felt good about taking a social security retirees money.

I received my Hand Sanitizer and face masks yesterday. I'm very happy with both. The face masks are not the flimsy type and don't tear like the other paper Type masks. The ear loops are more secure on the mask and don't tear off. They are bit more pricey ($59 for 50), but are worth the little extra for a much better product. The hand sanitizer is very well priced for 16oz and is 75% alcohol (even higher than CDC requires) and doesn't dry out your hands. I definitely recommend their products.

The communication of this company is outstanding. I ordered product and while it was out of stock (hand santizer) they kept me updated and offered me a refund at anytime if it was not coming fast enough. I got my product and it was in perfect condition and exactly what I ordered. What impresses me the most is the speed of communication and replies to my inquiries. thanks Glowy I highly recommend you

Ordred April 26 arrived May 11. They are not a scam you just have to wait before judging the company. Customer support was always promt in answering questions. Will order again. Thanks

The product is AMAZING! It was worth the shipping wait! (Not GLOWYY's fault thanks to the pandemic. The hand sanitizer leaves my hands feeling so soft afterwards and it smells so fresh. I am so glad that I found this company! The customer service is fantastic. I didn't understand that they could only ship on certain days and I talked Danielle who was so nice and understanding. Today I worked with Kate and she was so sweet and very informative.

I have to agree with others who wrote about Kate in customer service, she is awesome. I knew my order would take awhile but not as long as it did. Kate responded to every email in a matter of minutes it seemed and reassured me that my order would Ship soon and it finally did. The product is great and made in USA.